Simple Helix

SimpleHelix tech support was really helpful, patient and knowledgeable. We've been hosting our eCommerce site with them for over 2 yrs, so far we are very happy with everything they do. I love their "President is Listening" feature where you can contact the owner directly, that shows that they care what they do. Server performance is great especially for Magento, we tried couple one out there before landing here. Somehow they have successfully made us stay, keep up the good work.

I have used at least 6 other hosting providers in the past and Simple Helix knocks spots off all the others I have used. I am consistently surprised and delighted by the speed of tech response - 24/7 support means exactly that. Staff go above and beyond the call of duty to resolve issues. I have little tech knowledge and they are extremely patient with my silly questions and always resolve the issue for me. I can't think of anything else to say except I would recommend Simple Helix 110% - seriously, this company is outstanding!

We have moved 5 production web and database servers over to Simple Helix in the last few years to empower many high traffic websites for our international non-profit. Simple Helix have been fantastic in every area, including on boarding, migration assistance, support and the server performance. They are so fast to respond to support requests, and are very patient to help us learn their system. After working with many other hosting providers I couldn't be happier with Simple Helix and definitely want to stick with them for the long term!

I was very pleased with the tech support given by Adrick L. when I called with some questions regarding Simple Helix services. He addressed all of my concerns and provided some good input on the subject at hand. It was great to speak with someone who obviously cares! Simple Helix has consistently delivered as a hosting service with solid tech support, and I wish all the best for the company and its staff.

Awesome customer support and technical team. I have 2 dedicated servers hosted with Simple Helix. I have used them for 5 years and the service and support is great. Fast, easy and a knowledgable team. I'd give them 6 stars if I could!

Simple Helix time and time again goes above and beyond in their customer support. Other hosting companies fall far short of the support we get from Simple Helix. Their ticket response time is immediate and their technical level of expertise stretches to all corners of the tech world. We will definitely be growing our business with the excellent support of Simple Helix.

We here at 2B Solutions were initially a little apprehensive about moving our customer's virtual servers, apps and data to a new data center, but after the Simple Helix team showed us their transition plan, we were impressed by the level of detail and data security our customers require and we expect. The migration was done in a day or so and went off without a hitch! We look forward to a long Simple Helix and 2B Solutions partnership mutually serving our customers.

I've worked with a number of hosting providers in the last 10+ years. I must say that Simple Helix has been a very pleasant surprise since I inherited the relationship when I started with Enve. The support and billing staff go above and beyond to help out. It's rare to have a company in this field be proactive in their assistance with a support matter instead of just being reactive. So, if I need help with a single situation, they are likely to look at the whole picture and offer suggestions to avoid a problem in the future or address something that we would not have thought of. I would certainly recommend them.