Wooden Spoon Managed IT Services | Outsourced IT Support & IT Consulting Santa Rosa

I cannot recommend this IT company highly enough! As a nonprofit organization, we needed technical support that understood our unique challenges and mission-driven focus. Their team has been absolutely instrumental in helping us achieve our agency goals. Whenever we have an issue or question, they're quick to reply and provide solutions. No matter how big or small the problem, they address it with the same level of professionalism and urgency. The management team is truly wonderful to work with. They take the time to understand our nonprofit's specific needs and tailor their services accordingly. Their approach is both fair and generous - they provide top-notch IT support while being mindful of our budget constraints. They've gone above and beyond by suggesting technology solutions that have streamlined our operations and increased our impact in the community. Thanks to their expertise and dedication, we can focus on our mission while knowing our IT infrastructure is in capable hands. If you're looking for an IT partner who genuinely cares about your success, look no further!

Wooden Spoon Managed IT Services has handled our company's IT needs for nearly 15 years, and I couldn't be more impressed with all aspects of their operation. The customer support is excellent, and their expertise helps me sleep well at night, confident that our network and data are safe and secure. Thank you to the Wooden Spoon Team!

As a financial services company, we are highly dependent on our technology infrastructure working seamlessly and tirelessly to protect our clients' data. Wooden Spoon allows us to rest assured that everything is well taken care of. They are responsive and knowledgeable. We wouldn't have the level of success we have without their support!

I have been very pleased with the quality of customer service from Wooden Spoon Technologies. They have great technical skills as well, and they know how to listen to what is really needed. For enterprise level computer services management and repairs, they are really at the top of their game. I have recommended them to many clients and friends with great results!

Used Zach and his team in two different locations, both times taking over for previous IT providers who were not delivering on their service. Zach and Wooden Spoon came into both situations, cleaned up the previous mess and put policies and programs in place to monitor servers and their health as well as security. They are proactive in their monitoring, and fix the IT problems and issues BEFORE they become problems. They are always looking to leverage the latest technology to help their clients while keeping in mind their specific budgetary constraints and issues. I highly recommend Wooden Spoon as your trusted outside IT provider.

We chose WST for the personalized attention and service, especially drawn to them being local. We've had complex IT infrastructure projects during our relationship, and they have been wonderful partners in providing the guidance and support required to drive success. They support us in keeping security and risk management at the forefront of all decisions. Our daily IT support needs continue to be met, and our staff provide positive feedback with their experience in working with the WST team.

After years of delayed maintenance, the small nonprofit I worked for was in desperate need of a full system upgrade-- everything from our server, to internet service, to workstations. Enter Zach, Christian, and the Wooden Spoon team. They were able to work with our budget to help us get into the 21st century, just in time for the COVID lockdown. Thanks to Wooden Spoon, our staff was able to continue to efficiently work remotely and keep our nonprofit alive during those particularly challenging first months of the pandemic. As our organization grew, so did our tech needs, and Wooden Spoon provided us with everything we needed to expand. Not only do they provide excellent service, but they are incredible supporters of the community. Great service, trustworthy team, highly recommend!

Worked side by side with them and found that they were very professional and executed on their services quite well. They came on board to replace an in-house IT Manager and could not have been happier with the level of service they provided. They were certainly an upgrade and their remote services were just as fast if not faster than our prior in-house IT employee. Highly Recommend!