Summit of Uptown

My mother was a resident of the Summit of Uptown 's Memory Care Unit. Her care was outstanding: she was always well groomed & nourished and the staff surrounded her with love and care. Everyone went the extra mile to care for her. They provided cognitive enhancing daily activities and treated all residents with dignity. The nurses and nursing assistants are knowledgeable & vigilant with infectious disease precautions & prevention. Family are always welcomed & included in decisions and care updates. I cannot say enough about the Memory Care Unit staff & environment. It was truly my beloved mother's home and when I would return to my home, I had great comfort in knowing she would be receiving the best care.

My dad had reluctantly given up driving a couple of months before moving into independent living at the Summit of Uptown. He was very upset about the loss of independence and being able to get out to meet friends for a pint at the local Irish pub. Since my dad was no longer driving, having a driver available for short trips was a selling point when he was choosing a retirement community. Thanks to the Summit's friendly and patient driver Ike, my dad is still able to get out regularly to enjoy a shandy. All of the staff have been friendly, caring and welcoming.

My mom, Lorraine, has been living at the Summit for over a year now and I cannot say enough kind words about the staff, CNAs and nurses that have been taking care of her. There are two in particular that aren't really a team but they do work so well together- Juliette and Stella. They are both very caring and patient with my mom and pay attention to her needs. My family is very grateful for the kindness and support that my mother receives on a daily basis.

For the past 25 years, I have been an entertainer for several dozen senior living venues throughout Chicagoland on an ongoing basis(3 - 4 times annually at each venue). Among the best(if not THE BEST) that I have seen during my career is The Summit of Uptown in Park Ridge. Every time I visit to perform for their residents, I can't help noticing how bright and clean it is and how happy the residents are! The activity director Jocelyn and her conscientious staff are very well-organized, highly professional and pleasant to deal with. They are acutely attentive to their residents' needs and constantly demonstrate that they take their work seriously and that they are dedicated to(and truly care about) their seniors(which is very refreshing compared to the apathy I often encounter at many other senior living venues). In short: I would highly recommend The Summit of Uptown to anyone seeking a wonderful, caring home for their loved one(s)!

We moved my grandmother into the Summit of Uptown in March 2024, and from day one, everyone has gone above and beyond to care for her and has made her feel at "home". I can't say enough positive things about ALL of the staff there, but in particular, Connie has been so incredibly kind and caring, patient, nurturing, and truly listens to my grandmothers needs and feelings. She is always quick to come when my grandmother hits her button, which is always reassuring. Connie always goes the extra mile to make sure my grandmother feels loved and well taken care of. My grandmother looks forward to participating in all of the activities (esp Bingo!) every day, and she thoroughly enjoys all of her meals in the beautiful restaurant, which is saying a lot because my grandmother is VERY picky when it comes to food. LOL! I even enjoy participating in all of the activities when I visit her. Everyone makes me feel like I am part of their family too. I feel at ease knowing she is so well-cared for by everyone at The Summit!

It is never easy to relocate from one State to another. It is even more difficult to realize that whether you like it or not you have reached the point in your life that you need not just family support but a more supported lifestyle. From the moment my husband and I entered Summit we felt welcomed and cared for. Robyn explained it all and again and again as we asked questions and she never lost patience or made us feel silly when a few tears were shed as I seemed very surprised to be in this position. While there were no apartments available in May of 2024 we made our decision on the spot that these were the folks we wanted to share our new to us lifestyle with and this was exactly the place we wanted to be. It was not just the staff but the residents themselves who made us feel welcome. When an apartment became available in Octobe we moved in with a lot of help from Shelley and a zillion questions answered with a smile by Cherise at the front desk. After eight months I can say in all honesty that we have been treated with love and kindness from every single staff member here. Always a smile and a friendly hello. The food has been a bonus. Great choices and delicious. Eating has been a highlight of everyday! Thanks to our chef Jacob and his kitchen staff (I think maybe the dining room could be larger) but the dining room staff led by Sarah take good care of us, they never let us leave hungry. Regular activities and musical programs keep things lively. Again the engagement staff are really good and offer a wide variety of things for a range of varied interests. As we are in independent living the community itself has much to offer and much of it within walking distance. Ike our driver for short trips is truly wonderful. There are so many people and things to like at this place but the number one thing is the staff from those we meet daily to those we see rarely. I am truly grateful to be here. I think if I could I would personally name each and everyone of the staff for special acknowledgement but while I do not know you all by name know that I appreciate YOU ALL and those I do know by name please know you hold a special place in my heart.

Two exceptional support staff members have been assisting our mom Phyllis in room 314, almost every day for the past nearly 6 months. Nisa and Dionna have been consistently caring, dependable, responsible and respectful. We could not be more grateful for their high quality of care!

Summit of Uptown is just great! My father loves it here. The service and care are exceptional. Chante Thurman is my father's favorite!