US Wireless Repair Catonsville Baltimore

I had a fantastic experience with my Apple Watch repair! The service was quick and efficient, and I received my device back in no time. My sibling also had her phone fixed on the same day, making the process seamless and hassle-free. Highly recommend!

Needed my iPhone fixed before heading out of the country! After calling SEVERAL places, US Wireless provided me with the best price. The owner and main technician AJ was such a pleasure to work with - HONEST (major factor for me), FAST & EXCELLENT CUSTOMER SERVICE! As a business owner, I will be back for all of my technical needs. Thanks so much!

NEVER GO HERE They said and I quote "we are waiting on the parts from apple they didn't have them at local stores so we had to order from California" as I was waiting three days for my phone to be repaired. My phone doesn't work. Yes the screen is fixed and that's all dandy but I can't even use my phone because it keeps shutting off. I called because why the hell was I quoted $550 to repair but when they couldn't successfully fix the issue I'm still paying $500. During the call I mentioned that I called apple and they ran a ton of diagnostics on my phone all resulting in basically saying they weren't genuine parts that were used and that this store isn't even certified to order parts directly from them which makes me wonder why they lied saying they were waiting on the parts from apple. I mention this on the call and he says they use "oen" parts. Once again, then why lie saying you were ordering from apple. Overall in the end he suggested me lie to Verizon saying my phone works perfectly fine (which is illegal and I pointed out but he has no regard for that clearly) in order to get a better discount on the phone. Yes they fixed the screen and replaced the parts, but they didn't fix the issue. My phone is still unusable and I'm out $530. He would not refund anything and while he had communicated with my boyfriend the options because I was at work, he did not communicate up front that he was using illegitimate parts. Id love to see the receipts on where he ordered the parts because while he claimed over the past couple days that they were from apple and being "ordered directly from apple" not only apple has confirmed otherwise but he had in the call today. At the end of the day he lied, multiple times and suggested me to lie and break the law. An ethics lesson is needed at this place. Had I brought it to Best Buy and they couldn't fix it they would've made me pay for the parts probably but honestly maybe not because they are a larger corporation but to be frank the fact that this guy didn't even fix the initial issue with my phone and then only gave us $50 off meaning I still put out over $500 for just a pretty phone to trade in is pathetic and disgusting. I would absolutely never go back here if you have anything more wrong with your phone other than a cracked screen. In addition here is my phone telling me that either the parts were illegitimate or installed wrong, and yes he tried to lie and make excuses to defend this as well all while constantly interrupting me to the point where I quite literally said "can you let me finish". Update when he was talking to my bf he apparently said that he could give us a bag of all the parts or put it together he never communicated that if he were to give us a bag of all my phone parts we wouldn't have to pay over $500. So of course my bf opted to have the phone put back together because why the hell would we pay $500 for a bag of metal. In your response you said that you never asked us to lie to Verizon.... well sir we can pull the phone convo you did in fact. And my response to you saying "just say your phone works perfectly fine and trade it in they'll never know" was "that's illegal". It is illegal and that is exactly what you suggested we do. What an interesting way to run a business. Regardless I am trading my phone in and letting them know everything that happened I hope you have a great night and sincerely suggest you reflect on your businesses ethical stance. You told us from the beginning you were waiting on parts specifically from the apple warehouse in California. Apple did diagnostics confirming that there may be third party parts used. When confronted you said they were apple but when told of the diagnostic you lowered your voice saying they were oen parts not apple. Apple confirmed you are not a licensed business to order apple products from them. By using third party parts you are voiding peoples warranty's on their phone. Apple offered to do a three way call with a case number but you couldn't let me speak for long enough to suggest that.

I had a great experience with the phone service--super fast and incredibly efficient. The representative was knowledgeable, professional, and resolved my issue quickly. Everything was handled smoothly, and I appreciated how easy and stress-free the process was. Highly recommend!

AJ was fast and friendly he even fixed my phone when Apple said it was "un-fixable" Thank you so much AJ I will be back for more

Aj did a really good job fixing my sisters phone for her birthday , with a reasonable price and even a new phone case thank you so much

AJ was great. He went out of his way to repair my phone, but it was completely dead.He hooked me up with a better phone at a reasonable price. Quick and friendly service. Thanks!!!

Was able to remove screws that got stripped during a home repair. I could not tell if the computer even still worked at all because the screen busted in a car accident. I was able to complete the repair and everything is working awesome! Thank you so much. Fast turn around and reasonable price. They are also really great at answering the phone. I am really relieved!