NetWerks Strategic Services, LLC - New England Managed IT Support, Cybersecurity, HIPAA, PCI, & FTC Compliance Support

John and Mike are exceptional IT professionals. Not only are they technically well-informed, but also wonderfully service-oriented. After working with Mike for over 30 years, and now with John, I can strongly recommend both of them.

Netwerks has been very important for our business, Momentum Group, for over 30 years! First Mike, and now with the team he has built, we continue to receive comprehensive, knowledgeable and helpful counsel and hands-on computer hardware and software services. The team is responsive and keeps current in a fast-changing environment. Ken & Karen Furst

Mike and his members on staff are by far the most helpful and patient individuals my business has had the pleasure to work with. From emails, to VPN and a server, the professionals at Netwerks are more than deserving of our business. If you are in need for any IT related services, do yourself a service, and reach out to Mike and his team. By far one of the best business decisions I have made since opening up.

We have been the beneficiaries of trusting Mike Giovanni's company, NetWerks, for all of our IT needs for many years now. We recently attended the Open House in Agawam to actually see where our systems are being monitored for safety and compliance every day. It felt like I was walking onto the set of CSI or a mini-Cape Canaveral Command Center! Who could possibly run a business and keep up on all the ways security can be breached. But what I do know is that when my wife picks up the phone to call with a question, 9/10 times its Mike who answers. And whether it's Mike or John, they always take the time to teach us what we need to worry about-- and what we don't. But what they do first--and best--is listen. Truly listen. After all, how can anybody know what you need if they do not listen first? His prices are fair. His time is your time. In the end, we never got more than we needed ...and we never got less...so important to trust who watches, sets up, and maintains your computer systems. Especially when "theft" may not look like it did in the old days, the damage more extensive, and the risk so much higher for professionals. To close, I couldn't say it better than Mike himself: "So, whether you are in need of advice on what products will best fit your need; A trusted partner that will support and maintain your valuable IT systems; A third party to audit your network for compliance for protocols such as PCI, HIPPA, and MA 17 CMR 100; Or are simply tired of pushy sales people that don't listen to your needs - NetWerks is here to help."

Mike and his team built and managed our office network and security which we found out was potentially vulnerable at the time. For the entire time I was there, everything worked smoothly and when things were off a bit, he was right there fixing things. Highly recommend!