New England Network Solutions - Lowell Managed IT Services Company

We've been thrilled with our experience working with NENS for the past 3 years. From the very beginning, their owner promised exceptional customer service, and the they has consistently exceeded our expectations. The entire team at NENS is responsive, organized, and truly invested in understanding our needs and building solutions tailored to us. They are uniquely skilled at looking at the big picture while also executing on the small details. Their account managers, technical team, project team, and engineers have all been a pleasure to work with. Partnering with NENS has made a world of difference for us, and we highly recommend them to those looking for a knowledgeable, reliable, and client focused IT vendor in the Boston area!

NENS has always been there for us when we needed them. We used to have IT support that never answered the phone, which was really frustrating because our issues never got resolved. We would constantly be waiting on hold for long periods of time, only to be transferred to someone who couldn't help us. Finally, we decided to switch providers and go with NENS. NENS has always been there for us when we need them, and our account and technical managers are always available to assist us. If we need extra support, we never wait more than two rings before reaching a technician who can help us with our IT issues. Thanks to NENS' Lowell IT support services, our business has become more productive and efficient.

I selected NENS for my business after an experience with one of their competitors, which was very disappointing. Since signing on with NENS, our systems are running more smoothly and our people are more comfortable using technology than ever before. I would recommend NENS to any small to medium size business that has day-to-day IT management needs and / or greater project implementation needs.

As the owner of a busy New England locksmith business, I did not have the time or knowledge to keep up with our old computers. The system was a disjointed and we continually had issues with the internet. New England Network Solutions (NENS) came in, listened to my concerns and was able to exceed my needs. I just renewed my contract after three years because I no longer have daily issues with my computers. The team at NENS is amazing. They are professional, friendly, and if I ever do have an issue, they take care of it as soon as possible. New England Network Solutions allows me to focus on MY business and that, to me, is priceless. Best decision EVER!

We have been a customer of NENS since Aug 2012. We've been very happy with them as our IT service provider. They have exceeded our expectations. They truly care about their customers.

They did a great job installing a new server for us. Very little disruption in service. NENS is very responsive to service calls.

Was checking out this corner of the digital world here in Boston, interviewed with one of the directors, Tom. Very pleasant experience all around, seemed like a great bunch of IT Pros!

I neary got run off the road from one of their Tecnicians in Framingham today. #roadragetech with anger issues.