Quill Digital Marketing

Quill Digital Marketing has been delivering exceptional creative services to Gravitate for over four years, including website design, maintenance and analytics reporting, and targeted social media marketing across multiple platforms. Since Day 1, Charlotte and Quill Digital Marketing have provided immediate and thoughtful responses to my communications which makes me feel as if I am their only customer. They initiate conversations about content, SEO updates, and ideas they are having about Gravitate's digital marketing. Over time I have come to think of them as my in-house Marketing Dream Team versus an outsourced partner. One of the things I am most proud of as a business owner is the Gravitate website. Charlotte and her team designed it to complement Gravitate's design aesthetic and, more importantly, the feeling I want my guests to experience when they visit Gravitate in person. They put so much thought into every nuance, from navigation and Call-To-Action phrases, to hyperlinks and SEO. What really impresses me is how they continue to improve upon it over time, making adjustments in response to the analytics so that it yields more site visits, more clicks, and more time each visitor spends inside the website. Gravitate's website has gracefully evolved over time, with all credit due to the unyielding refinements made by Quill Digital Marketing. A few words that come to mind when I think of Quill Digital Marketing: Agile, enterprising, conscientious. As a startup business owner, I am learning a lot along the way and must pivot offerings towards new market trends and changing customer habits. When we think through marketing ideas, Charlotte and her team ask prudent questions, such as, "Is doing ____ going to make Gravitate more money or attract more customers? What is the outcome we're looking to achieve?" Charlotte shares her own experiences from business ownership to help her customers make the best decisions and stay focused. I offer this recommendation for Quill Digital Marketing without hesitation.