Print & Sign Shop | Local Print Shop | Branding Services | Printing Xpert

Working with XpertPrinting has been one of the best decisions I've made for my business. They didn't just build a website--they brought Vital Insura to life online. Clean layout, professional design, fast turnaround--it was everything I needed to launch with confidence. On top of that, they designed my business cards ans well as flyers, and let me tell you, they're crisp, bold, and make a statement. When I hand one out, it leaves an impression. If you need quality work and a team that actually listens, trust XpertPrinting. Oswald and his team are Outstanding Great advice from them. They got the job done right the first time.

I don't usually write negative reviews, but I felt this situation deserved honest feedback due to the lack of professionalism I experienced. I placed an order on a Wednesday and was told it would be printed by Thursday, needing some time to dry, and ready for pickup on Friday. When I arrived Friday, I noticed visible imperfections. I was told it still needed to dry and to return later in the day. Unfortunately, when I came back, the blemishes were still there. It appeared the owner had tried to fix the issue, but the damage remained. I was again told it needed more time to dry, but no clear timeline was provided. Eventually, I was given two options: wait or accept a full refund. I found this disappointing, as I was hoping for more transparency and a willingness to work toward a solution, especially since I needed the sign for a real estate project. Wanting to be fair, I suggested taking the sign at a discounted rate, considering its condition. The owner declined and stood firm on either full price or a refund. Given his tone and unwillingness to compromise, I chose the refund. As I extended a handshake to thank him for his efforts, he shook my hand--but then destroyed the sign in front of me. That reaction, combined with his dismissive attitude, was surprising and unprofessional. We had previously had friendly conversations, and I initially had a positive impression of him and his business values. Sadly, this experience showed a lack of customer care and professionalism. I won't be returning, and while he may not miss my business, I believe every customer--new or returning--deserves to be treated with respect and a service-first attitude.

Most trusting company I have used since I have had my business in Franklin Square the last 13 years. Highly recommended.

Been going to this company for 8 years. Aswad and the team are great people. Quick and efficient with their printing and signage's products. HIGHLY recommend.

Xpert printing mail and ship is a comedy of errors aka train wreck. I arrived on 3/24/22 to ship 5 pkgs. They advertise that they offer shipping for USPS, DHL, FEDEX and UPS. Upon arrival I asked for some FedEx envelopes and boxes of varying sizes and the plastic sleeves for the label/way bill. I was informed they had no FedEx boxes and handed me a unassembled box. Once i started folding it they tell me it will cost $2.99. I brought me own shipping tape but didn't expect to have to assemble a box since fed ex boxes are self sealing. I quickly ran out of tape. When I asked to use theirs they pointed to the wall behind me and said it's right there it will be 1.99. SMH I struggled to build this box around my shipment. Once all 5 pkgs were ready I returned to the counter to request 3 plastic sleeves for my FedEx labels. They said they didn't have any of those either. Once the "processing " was done I asked for a receipt. They said they don't give receipts I should take a picture of the label. I was happy to do so but asked where is the proof they actually received the pkgs from.me to ship. They didn't know the answer. I asked them to hand write a receipt. Now I handover the 2 USPS pkgs (1 was certified mail). They say they don't do that here. I said there are signs everywhere. They don't do it and haven't changed the signage although they are a print shop that makes signs. Now I am asked to pay for the box and tape. Somehow for a 299 box and a 199 roll of tape it was $15. At that point I ask for the manager, who conveniently not there and doesn't have business cards (in a print shop). My rep wrote the manager's name on a piece of paper . I handover my Amex to pay and I am.told they don't take Amex. Now an older gentleman from.the rear emerges to tell me they are a print shop. Shipping is not what they do. I pay cash and don't get a receipt for that either. Exasperated I depart. I still don't know why I was overchared for a purchased I should have never had to make. Clearly Xpert is at least guilty for false advertising in and outside of the building as well as poor printing ( since all signs are wrong and the manager/owner doesn't have business cards. Finally theft. Where is my $10? Really? Don't go here for shipping or printing. However you could catch a lesson on how not to treat a customer. Or how to make sure this small business owner doesn't bring you 25K+ a year in printing ever.

Great quality business cards for our law office. They designed our cards and were very helpful throughout the process. Quick turnaround!! Very professional staff. Will definitely recommend.

I used this facility to send documents to an international location. Jeff not only helped me find the best possible carrier but also made sure it gets their on time. Very professional and curteous staff which is becoming very scarce in NY lately. Definitely recommend this place to others for their shipping needs.

Thank you. They did such a wonderful job on my dad funeral poster funeral signs. Very personal , efficient, professional and such a great group of people. Highly recommend