Launch Family Entertainment Queens

I had my daughter's birthday party here on Sunday 1/12 from 12-2:30. There were a lot of kids that they needed to accomodate but they did so easily. I booked my party with Julian and she was amazing to deal with/always responsive and super helpful. My party host that day was Sean and he could not have been more accommodating and was a pleasure to deal with. They both made this a wonderful experience and my daughter and all her friends had the best time

After my first great experience at Launch, I continued to be amazed with the staff and saving prices that can be found on Groupon. Emily C was one staff member that really went beyond my expectations. She made the process of checking in and reviewing all wavers with ease. She is a great staff member. The management team should be proud. I definitely recommend this place for family fun.

This is the worse trampoline park I ever been to. $30 min for one hr (1 kid)There are no options unless you want to pay for more. They nickel and dime you for even breathing too much air. The location is small. It has very little to offer and make sure to buy their socks they have a security at the entrance looking at socks $4. This is ridiculous! Parents are not allowed to be with their own kids so if you have a single child they won't have fun. Parking sucks too. There were not enough spots I had to sit and wait till one became available. Over crowded and over priced for just one hour. Staff seem young and inexperienced. They were disrespectful when I inquired information. They are robbing young kids blind from what could be a good 60mins. Never coming back here again and telling my friends and family. They had the nerve to ask for a suggested gratuities?!?! 'm going to share my experience on social media and post on tik tok. They need to be shut down. Madison R and another young man at the cashier. Ronnie the security guard. 4/15/2025 disgusting place

BRIANNA is the best damn host ever tell her Sandy, Aubree's mom says thank you for everything .. she was patient with all my kids I had a million questions she had an answer for everything she was very tentative she kept checking in I have two other family members who are throwing parties here I told them to ask for BRIANNA she's the best !!

Decided to bring my toddler here with my 2 older teens 50 min ride feom Manhattan they enjoyed the arcade games but when it was time to get my toddler in for the jumping part the 2 security were very rude in why they didn't have a wrist band. And didn't allow my teens in even though they weren't going to jump I would've understood in a very more polite and professional way but they immediately gave attitude and rudeness would definitely not go here ever again .

The young woman named Jilian was in charge of our celebration. She was absolutely amazing. She was so patient and sweet. I would definitely come back again due to the amazing experience.

Went to a bday party here. The kids were stoked. They had different options for the party location (individual room or balcony area). The party concierge ran things well and was friendly and accommodating to all. They have a lot of trampoline beds of different sizes for jumping, a dodgeball zone, and an American Ninja Warrior-like obstacle course that is best for the older kids (teens) and adults. They also have some arcade games, but those were not as extensive as those you would find at Dave & Buster's, so definitely think about which experience (games or trampolines) is most important if you are hosting an event there. Note that there are no arcade prizes as you will find at D&B or Laser Bounce in Queens. All things considered, it was a fun time for the kids, and parking is available on site.

Justin T at the dodgeball pit was amazing! He brought so much energy and kept the games fun, fair, and engaging for everyone. His enthusiasm made the experience unforgettable. Definitely the highlight of our visit. Thanks, Justin!