LightSpeed Technologies, LLC

This company is terrible!!! We haven't had internet for a WEEK!! The won't answer the phone half the time...service is terrible...speed is terrible. AVOID at all costs!! We have been issuing tickets since Feb 13th!! That's 7 business days ago!

You know those rare times when you're just wowed by someone's kindness and customer service.. I had this experience with Andrew and Scott yesterday. They helped me so much! I will definitely use LightSpeed Technologies in the future should they offer services in my area and highly recommend them if you are looking for knowledge and excellent customer service in a timely fashion!

I've been with LightSpeed for 2 years now. Best Wifi company! I've only had a couple outages and they were fixed with a QUICK phone call (often after hours)! I would recommend this company to anyone in the area.

I had an outage (which was my fault) I sent a email at 11pm hoping I would get someone to respond the next day... Chris responded within minutes and asked if it was OK he came out that night together my internet back up! No joke 20 minutes later chris was here and by midnight had my internet back up and running! I have never had a personal experience like this before! Internet works amazing service is a 12 out of 10 and after 5years I will L never go anywhere else! Thanks Chris you have been amazing anyyime ineesed help over thelast 5 years!I nal

Just moved to Canton, Ohio and gave them a buzz bcz they are local. (always support your local business) they were very upfront and willing to work with me on the phone all though I am not a customer YET I will be in a couple days or so. Bcz they treat you as a human being and not another account and the prices I can't beat it. Very professional and willing to work with you no matter what! Don't listen to these 1 star reviews they don't know what they are talking about! UPDATE!!! BEEN A CUSTOMER FOR ABOUT 2 YEARS. STILL A GREAT COMPANY INTERNET DOES NOT GO OUT MUCH AT ALL UNLIKE SPECTRUM!

After more than a year of intermittent outages on a daily basis, two service calls that didn't help, and one major customer service hassle, I switched away from an utterly disappointing regional/national provider to LightSpeed Technologies. My internet service is SO MUCH BETTER. Plus, their customer service is very responsive (and just around the corner). Yes, I do pay more, but it's been worth every penny.

This company was an option when everyone else told us we couldn't get wifi where we lived. They made it happen and for less than many of the satellite companies who couldn't promise more than minimal data speeds. We run a ton of streaming devices and computers and tablets and everything works. When we have issues, they will stay on the phone with you , walking you step by step through fixing it until it's fixed. So grateful for this company!

Impressed! Struggled with terrible internet service through one of the larger companies who will remain unnamed (but we all know who they are) connected with Light speed Technologies when we moved to our present location. Very responsive group of guys, we had some issues with installation but they made it right. Customer service is top notch. So far my family is very happy. I never write Google reviews but I am making an exception because of how pleased we are with the service.