Firelands Computer Services

Dakota is top notch and goes above and beyond to make sure we are good to go! All of the techs at Firelands have been very professional, knowledgeable, and quick to take care of any issue we may have. Highly recommend!

Dakota was able to get my printer issue resolved in a timely fashion, as usual. You can always count on the guys at Firelands IT!

4 weeks, and my laptop was never fixed. I reached out multiple times and spoke to someone different every time. No one had a clue what was going on. I got a quote on July 1st, asked if they noticed my screen was a touch screen and they said they would order the correct one. Said to me not to worry, this was a routine fix. weeks went by. I stopped in on July 21st and was told that they ordered the wrong screen and the new one had just showed up that day and it would be done that evening or first thing in the morning. A week went by and no one contacted me. Again I called and this time the person I spoke to couldn't even tell me where my laptop was! This is no way to do business!!!

We recently switched to Firelands IT and are impressed with their attentiveness and are happy to work with a seasoned and knowledgeable staff.

Thanks for all of your help every time we need you guys you are always there fast and friendly. We highly recommend Firelands Computer to anyone who needs help with anything computer related. Thanks again

Service was amazing and super fast! I got pretty lucky as there was a used screen that fit my computer and there was no wait. I believe the person who helped me is named Dakota? He was very kind and helpful. I will definitely be coming back of if ever have another issue. Thank you!

We have been using Firelands for almost a year now and they have been wonderful. They have kept all of our information backed up and always have a quick response when we have any issues. Now they have business phone services and are equally amazing... Cheaper than Buckeye and more options. I highly recommend them for any business. Quality, value, professional, and responsive. We have never had any problems.

The staff was very friendly and prompt! I took my computer and burnt USB in for repair. The staff was very knowledgeable and explained everything to me in a way that I could understand. They explained by options and made sure that I made the best decision for my devices as well as explained that the cost outweighed the benefits. They told me that I would be better off buying new, rather then putting more money into the device that I currently had. They are honest and not looking to take money from people unless it is the best option for them! I was very happy!