Q4Launch

I used Q4Launch when I owned a bed and breakfast. I sold the B&B in May 2024 at which time I properly finished paying my monthly expenses and notified them in a timely manner as per Q4 guidelines. Suddenly, in November 2024 Q4 started billing me $325 for monthly services. They billed me again in December and January. I have been sending emails and calling for over a month now trying to get refunded with no success. Nobody answers the phone and now I got charged $325 again for February. I had to call my bank and pay $33 for them to stop the charge. Ridiculous! Terrible customer service!

As mentioned in my previous review, we have had a fabulous relationship with Q4 and have realized tremendous success from our marketing partnership. In late 2020 we had a photo shoot of the inn and decided to expand our relationship with Q4 and produce a new website. We consistently receive compliments about the website - the photos, the easy navigation to make a reservation, and the wealth of information about what to do when visiting Amelia Island. Just this past weekend, we received a half a dozen compliments from our guests. Thanks to Candis, Ariel, and your team for our success in 2021 and we are off to great start for 2022!

The Addison on Amelia Island became clients of Q4Launch earlier this year when we decided to have one source for our marketing needs. The team has been extremely responsive and creative with our marketing from email blasts, to social media posts, to newsletters. Prior to Q4Launch, we were doing some of this ourselves and it became cumbersome to keep up with all the different sites and develop content. When the pandemic hit, we continued our marketing and this is the first time we have had guests, new and previous, respond to the communications, saying it was nice to hear we were doing OK and they were encouraged to stay with us due to our communications around our safety procedures for COVID-19. Thanks Matt, Johnnie, Candis, and Jensen!

We have been working with Q4 Launch for many years. The services that they provide to us as a management company has been an integral part of our growth. Our account manager is professional and communicative, ensuring that we are always using the latest technology and marketing tools. We really appreciate how they contribute to our success.

Partnering with Q4Launch has been invaluable to our company. We partnered with them about 18 months ago, and since then have seen tremendous results across the board. They go above and beyond to give us guidance, advice, and resources. They are incredibly responsive to our requests, and respond in such a timely manner! The social media content they provide for our hotel is phenomenal; it really excites our guests & potential guests, and has helped to elevate our brand. We researched several marketing companies before choosing Q4Launch. Of the companies we spoke to, we felt Q4Launch stood out because they utilize a numbers-based approach that involves a variety of methods for engaging our guests and future guests. Other companies we talked to said the "right" things, but didn't have the same clear path to those goals that Q4Launch laid out for us. We could not be happier that we chose Q4Launch! Q4Launch is our Sixth Man- they are making a huge positive impact for our business. They have proven themselves time and again that they care about our individual business and needs. I would highly recommend them to anyone in this corner of the hospitality industry.

We receive numerous marketing services for our bed and breakfast inn through Q4Launch. One of the most remarkable hospitality services they offer is website design and integration that generates organic traffic and gives our guests the online experience they desire. They also offer numerous web classes helping our industry keep up with important trends. They help us envision the future. They have a remarkable team that work together seamlessly. If I need some advice, help with our website, ideas on what to market they are always quickly available. They generate great ideas for blogs. The traffic to our website from our blogs is amazing. This is a great company.

I have ran properties for several years and I also serve on our state level board for the Bed and Breakfast Association so I had a unique head start in picking my team when opening our own b&b. Q4 really takes pride in caring for the success of their customers. I had a vision for our website and they hit it out of the park. Their marketing and seo strategy is unmatched. Anytime I need something their response time is immediate and they are on it. Very happy with our partnership!

This is a company that delivers. We signed up with Q4 back in September and the professionalism has been impeccable, the results are already starting to show. The new website they built for us has become more than just a sales tool, it is a platform for us to present our whole business to the market and combined with Q4's marketing tools it is a force to be reckoned with. The response time to our questions and requests is almost instantaneous and the communication is excellent. The material they produce for us is of the highest quality and the writing is so professional it stands out and makes us look as professional in what we do as them! Take the plunge and work with these guys, if you need the best marketing advice and material Q4 is a one stop shop.