Infomedia

In an industry that is seemingly over saturated with website design and support agencies, working with Infomedia was like "finding the needle in the haystack". As a small family-owned business, our needs are always addressed with sincere guidance, timeliness and a valued understanding of our brand. This partnership has us energized and excited with the decisions made to grow and evolve our business goals.

We recently launched our website with Infomedia. They have been a great partner to work with. Fast, responsive, great design and the support team has been very helpful. We feel like it was a good value for the price.

Infomedia Customer Support and Account Management staff are always available, professional and welling to assist their clients with website hosting, questions and able to help promote potential advancements for their client's website's. The Team is focused on customer excellence and strive to deliver the best services available. 10/10! Its great to know we have a website team available and have the confidence in their work and services. Keep up the great work!

I've been with Infomedia for over 25 years...Many companies have tried to get me to leave but I'm still there for a lot of reasons...The entire staff from Jadon on down are first class, knowledgeable, cordial, polite, and professional...My account rep Taylor has the utmoast patience to deal with all my questions...We've bern doing an overhaul and update to my site and everyone has been fantastic!!!. Can't say enough about Taylor!!!

Our organization loved working with the whole team from start to finish. If you're looking for an expert team to help you with a website, we would have no hesitation in recommending Infomedia.

Final Update: Infomedia Prioritizes PR Over Professionalism After A YEAR of ongoing issues across multiple projects (Website, Case Study, Brochures, and Web App Designs), we terminated our relationship with Infomedia and rebuilt our website from scratch to fully cut ties. Instead of simply accepting this, Infomedia reached out through Pam Sanderson, asking me to change my review. Not to fix anything--just to improve their public image. Rather than take real accountability, they prioritized damage control over integrity. Emails attached. For 9 months, I attempted to resolve these issues privately through in-person meetings, virtual meetings, emails, and phone calls. Infomedia repeatedly ignored or dismissed my concerns. However, when I left a public review, they responded within hours--making it clear they prioritize optics over professionalism. After I exposed the stark difference between John Lovoy's public response to my review and his private response to me, Infomedia shadow banned my review. They deliberately hid it from public view so only I could see it. I also noticed that past negative reviews about Infomedia seem to have disappeared. Before working with them, I distinctly remember a complaint about their creation of the City of Florence logo. Design work is subjective, so this didn't concern me at the time--but now that the reviews I once read are nowhere to be found, it makes me wonder how many other clients they have silenced behind closed doors. Our engagement began with Clay, who set high expectations for their service. However, once we signed on, his involvement diminished significantly, making the process feel like a bait-and-switch. We experienced constant delays and TOTAL mismanagement that made progress frustrating and unpredictable. Project scope inconsistencies were a major issue. We were promised a robust website but later told it was limited to just 10 pages. Case study and brochure designs were reused instead of being customized as initially discussed. When a new project manager was introduced late in the process, he admitted he had no context for past agreements but still strictly enforced policies that worked against us. Infomedia inserted a hidden Follow link to their site on ours, draining our SEO authority without upfront transparency. After launching with Infomedia, our site health score dropped to a single digit. The highest we were able to recover it to was 74. Final Warning: Infomedia's focus is reputation management--not professional service. Instead of fixing their failures, they try to erase them. There is so much more that I could say but Google Reviews has a character limit. Read every contract carefully, check for hidden SEO tactics, and expect delays. Screenshots attached of the CEO's public vs. private response and their request for me to change this review.

Working with Infomedia was an absolute pleasure! Their team was professional, responsive, and incredibly skilled. They helped us bring our vision to life with a stunning website that exceeded our expectations. We highly recommend Infomedia to anyone looking for top-notch web design and development services.

Infomedia has been an invaluable partner in hosting our website and aided us in creating our new site. Their team's expertise and dedication made the transition seamless, and their ongoing support ensures our online presence remains top-notch. Highly recommend their services!