CGI-Communications

I've been with CGI for 10 yrs. when it works I don't even think about it. Over the years I've had issues with equipment failure which was easily resolved with replacement parts, although today the issue turned out to be my own power cord strip. So I apoligize for the 1 star rating and complaint I posted a few days ago. I live 5 miles from town so services are an issue, But I know CGI is working to improve all the time.

Tired of the constant buffering. Only running 2 tvs and it getting really old. I'm willing to pay the termination fee to get rid of the service and go back to t- mobile or someone with better service. I would give it 0 stars if that was an option but it is not so 1 will have to do.

My company as well as my personal household has had cg internet for years. They have always provided the best internet service possible for our rural area. I recently upgraded to the sapphire plan which is their fastest plan since my husband and son are gamers! Our internet is now very fast. Many internet companies claim they can give you certain speeds but when it comes down to it they cannot if you're in certain rural locations. CGI is a local company and they are honest about what they can get you in your location. They won't try to sell you a plan if they can't deliver what that plan offers. I also appreciate their excellent customer service. Their technicians are knowledgeable, professional, and went above and beyond to make sure we are happy with our service!

Love CGI they have the best Internet out here in the rural area where I live in Casa grande. They always have friendly customer service and are quick to respond. Anytime you have any issues whether it's billing or technical support! Been with them for almost 3 years and I just signed up for another three years, they also have the best prices.!

Casa Grande Internet is the BEST ISP ever! They are a home owned 2nd generation company that actually ANSWER their phones. They care about their customers and I would rate them beyond A+. You are never outsourced. I cannot say enough good about CGI. Honesty + integrity = CGI.

Had CGI for a few years. Service was spoty and often unusable. Customer service is poor with apparently only one IT person who is both condescending and verbose. "Turn it off then on again" is their only solution. Everything else is telling you that you are wrong and everything is fine while you struggle to watch videos on 2 phones at once.

The internet work good. The reason for only 5 stars is that I hired them to do some networking in my home which did not last very long. but they remotely fixed the issue and gave me tips on how to handle Microsoft updates

I have only been with CGI for a year. I have never had a problem that they could not fix. I have incessantly had to ask questions as I am not too technically inclined. The young men that came and installed the equipment were very professional. They answered my questions, and made sure I understood what they were saying. They were also punctual. Thank you to Janet in the office for being patient and knowledgeable. This is a great company and they appreciate their clients.