Connect the Doc Marketing Inc.

We have been working with Connect the Doc team, and we couldn't be happier with the results! From the very beginning, they took the time to truly understand our business and its unique needs. Their customized recommendations have been spot-on! What really sets them apart is their responsiveness and professionalism. Anytime we have a question or need assistance, their team is quick to respond and always incredibly pleasant to work with. They make us feel like a priority, and their collaborative approach has made the entire process seamless. If you're looking for a marketing agency that genuinely cares about your success and delivers tailored strategies that work, we highly recommend Connect the Doc!

We recently started working with Connect the Doc to help increase the feedback we receive from our patients. If patients are satisfied, we love to hear that, but if there are areas where we need to focus our attention to help improve our service, then we very much want to know! Connect the Doc has made this a reality for us without a huge investment of our time!

Nadeem, Malcolm, James, and the entire team are absolutely amazing! They consistently bring out-of-the-box ideas to the table and are incredibly collaborative and responsive. Truly the most efficient and outstanding team out there!

Connect the doc is integral part of our business. I can't recommend them enough. I would give them 10 stars if I could. Nadeem and Malcolm are always a pleasure to deal with, they are quick to respond and the nicest guys! You'd be crazy to consider anyone else.

Working with Connect the Doc Marketing has been a game-changer for my business. Malcolm, in particular, was instrumental in optimizing both of my business websites with precise meta data, strategic keywords, and much more. He also set up a "check-in" interface that has significantly enhanced my customer interactions. Thanks to his efforts, I now have three times the amount of Google reviews compared to any of my local competition. Malcolm's expertise and dedication have truly made a difference. I highly recommend Connect the Doc Marketing for anyone looking to boost their online presence and achieve outstanding results.

Working with Connect The Doc has been one of the most frustrating experiences. They market themselves as SEO and advertising experts, but nothing could be further from the truth. The owner constantly portrays himself as an authority in the industry, even mentioning that his parents are dentists to suggest he has special insight into the field. However, his actual understanding of dental marketing and SEO is almost nonexistent. He might claim to know the industry, but his approach makes it clear he doesn't understand the unique needs or competitive landscape of dental practices. For anyone in a specialized industry like dentistry, this company is especially ill-equipped to deliver results. They rely on generic, one-size-fits-all strategies that completely ignore the nuances of the dental field. There's no customization, no targeted strategy -- just the same scattershot tactics that fail to make an impact. We tried advising them on several essential adjustments, but they refused to listen, showing a preference for sticking to their outdated, ineffective methods. Their team is also poorly trained and resorts to a "shotgun" approach, throwing multiple random strategies at the wall and hoping something works. But their lack of focus and expertise becomes apparent quickly. To make matters worse, they rely heavily on white-labeled, off-the-shelf tools that provide nothing unique or tailored to clients' needs. This company promises customized solutions, yet everything they offer feels generic and unoriginal. When their strategies inevitably fail, they quickly deflect blame onto the client, claiming we "didn't understand the process" or "didn't provide the right materials." Their lack of accountability is just another layer of frustration on top of their poor results and unprofessionalism. If you're considering Connect The Doc because of their online reputation, be warned. They invest more in their own SEO to look good online than in actually helping clients succeed. Particularly for anyone in dentistry or another niche field, I would advise steering clear of this company. They'll take your money, deliver mediocre results, and leave you with excuses. Look for a partner who truly understands your industry and has the expertise to back up their promises. We have distanced our clinic from this company, which is located here in Vancouver and we are happy that we don't have to deal with thier everyday excuses to get us the promised results.

I widely recommend Connect the Doc. Malcolm and the team have been very proactive and open to help our business in every way they can. Definitely recommend it.

Our experience with Malcolm and Connect the Doc has been nothing short of excellent. They consistently demonstrate a high level of professionalism and expertise in managing our website. What sets them apart is their remarkable responsiveness - requested changes are implemented promptly, and they are always available to patiently explain any queries we may have. Their commitment to customer satisfaction is evident in every interaction, and we appreciate the dedication they bring to their work. Thank you so much for your exceptional service!