Alert Communications

Working with Alert Communications has been a breeze. They are always responsive to our requests, and are dynamic to implement changes when we ask. Their customer service level is top-notch, and Melissa P. is particularly helpful and wonderful to work with. We've been partnered with Alert for 4+ years and won't be changing providers due to their unmatched service level and quality team. We greatly appreciate their partnership.

Most businesses I work with are hesitant to hire a call center for their company for multiple reasons. However, the AlertCommunications team has been the best company I've worked with in over 5 years. Especially, Jenilee Ramos. Anytime I need insight on a call, she is reliable!! The AC team has always been attentive, responsive and pretty awesome at what they do. I highly recommend using this group for your company's needs!

Alert Communications has been exactly what we needed the entire time for our personal injury practice. John Daley has been amazing putting everything into play and constantly following up to make sure things are working to receive the best results possible. Anytime that we have needed to make changes or just have questions, John is quick to respond and has been invaluable to our firm. We highly recommend Alert Communications for anyone looking to streamline your intake process and work with an amazing team!

We've been working with Alert for quite some time now and continue to be grateful for all of the time and effort that our account manager, Jenilee Ramos, has devoted to making sure everything is running smoothly. From helping us navigate call volumes to integrating data portals, Jenilee and the team are always quick to respond with solutions and offer us a better path moving forward. We appreciate you!

Our Personal Injury Law Firm recently encountered some minor technical issues, and Alert Communications was right there to assist us. Their proactive approach in addressing and resolving the problems was outstanding. They responded promptly and handled everything with the utmost efficiency and professionalism. A special shoutout to Melissa Penny and Merle Talavera, who went above and beyond to ensure everything was back on track quickly. Their dedication and expertise truly made a difference, and we couldn't be more satisfied with the level of service we received. Thank you, Alert Communications, for your exceptional support

Our law firm has been with Alert for awhile now, and they have been amazing. If there are any issues or questions that arise, our Account Rep - Arturo ("Art"), has been SUCH an integral part of our team, and making sure that everything is flawless. We truly can't thank him enough for all his time and dedication that he's shown to our office. Thank you Art and Alert!

We've been with Alert communications for many years. Marketing for Legal leads is too expensive. You need the best team to help convert the leads into new business. In the end, it comes down to the team. The Alert team, Crystal Rosas and Jenilee Ramos, have always treated our account like it was their own. Thanks Jenilee and Crystal. Our success is because of you.

Alert Communications has been providing intake and answering services for our firm for some time now. John Daley and Daniel Guzman are always available to make changes to our account or ask questions at a moment's notice. The service Alert Communications provides is invaluable to our firm. We especially like the ability to listen to recordings of calls. The intake specialists are competent and understanding when speaking with our clients. We highly recommend Alert Communications.