Digital Empathy

Digital Empathy has been an absolute game changer for my veterinary clinics! As someone who oversees multiple hospitals, having a partner that truly understands both the business and digital aspects of veterinary care has been invaluable. Their support has transformed our operations, making everything smoother, more efficient, and ultimately better for our clients and patients. What sets Digital Empathy apart is that they treat your business like their own--always looking out for what's best with a level of care and dedication that's rare to find. If you want a team that's innovative, reliable, and genuinely invested in your success, look no further. Highly recommend!

I am delighted to share my positive experience with Digital Empathy, a top-notch web design company that has been an essential partner for my business in the veterinary industry. Over the years, I have had the pleasure of working with their talented and dedicated team, and they have consistently delivered exceptional web design solutions that have exceeded my expectations. One of the things I appreciate about Digital Empathy is their approach to web design. They understand the importance of storytelling and how it can elevate the user experience. They have a keen eye for design aesthetics and always manage to incorporate our brand's story seamlessly into our website. Another aspect of Digital Empathy that stands out is their responsiveness. Their team is quick to address any concerns and requests, and their communication is always clear and prompt. Lastly, I have found that working with Digital Empathy is an excellent value for our investment. They take the time to understand our business needs and goals and tailor their services to meet those needs. The result is a beautiful and effective website that has helped us attract and retain clients. Overall, I would highly recommend Digital Empathy to anyone seeking web design services in the veterinary industry. Their team's expertise, responsiveness, and commitment to delivering value make them a standout company in their field. Thank you, Digital Empathy, for your outstanding work!

My veterinary hospital signed up with Digital Empathy several years ago, and we could not be happier. Not only do they produce an exceptional website and complimentary digital media, they also offer the best service and support of any company I have used. It is so refreshing to work with a team that actually does what they say they will do when they say they will do them. The entire team is responsive, creative, flexible, and always looking to help. I highly recommend Digital Empathy to anyone looking to create a progressive and aesthetically beautiful website while also working with a top notch group of people.

There are not enough kind words to describe the team at Digital Empathy! Our website had long been a point of frustration within our practice, but we struggled to find a company to manage our site for us without losing the essence of what makes us "us." The team at Digital Empathy took the time to get to know us and truly listened to our story, our journey, and our mission. The team really worked with us to see what we value within our practice and what keeps our clients coming back to us. Not only did this make working with our Digital Empathy team a dream, but they managed to instill those qualities into our website in a myriad of ways. The attention to detail, little nuances, and focus on our practice and place in our community was unbelievable. We love our new website and we have seen a huge increase in engagement with our site. The team at Digital Empathy also shares our important metrics with us, lets us track our online success and online footprint in real time, and even helps us manage our social media presence. And the customer service and rapid response of our Digital Empathy team has never faltered for a moment. We never hesitate to reach out and they never fail to deliver! Our partnership with Digital Empathy is one of the best decisions we have made for our practice; their support and assistance has been truly invaluable and they stand by us every step of the way!

The Digital Empathy team took our website from boring and old-fashioned to being one of the best in the industry! They were so nice and professional through the entire process too, so it didn't feel overwhelming. The Digital Empathy team are marketing masters, wordsmiths, and all-around great people to do business with - you can't go wrong!

From the beginning stages of our interview process with website companies, we could tell that Digital Empathy was different. They were interested in telling our story and not just making a website. They dedicated time to listen to us and asked great questions that determine who we were and why we do what we do. This process allowed them to write content for our site that spoke to us. They were diligent in taking feedback after the initial review of our website. Since our website launched they have been very responsive to change requests. They have a dedicated support team who takes the request and submits it to their development team. The development team quickly responds to the request. Urgent requests during the ongoing pandemic, have been answered instantly to ensure that we are taken care of. Going forward they have reached out to ensure that we have reviewed our site and are taking advantage of the analytics that they provide. We could not be more enthusiastic about our website. We get tons of compliments from people within and outside of the industry. I would highly recommend Digital Empathy to build your website. Their team becomes an extension of your hospital and we are very grateful to have found them.

For those of you who have suffered through working with website design companies who make you choose from a cookie cutter design.. We were there- now we are with Digital Empathy, our site actually reflects our hospital. The team at DE take the time to listen to your needs-what you want in your site and how you want it to reach your clientele. They have exceeded all expectations with the quality of their work as well as their customer service. I ask for an edit, it's done and an email alerts me that I should check it out and reach out with any concerns. They are a wonderful team!

I have researched DOZENS of veterinary specific marketing and website companies over the last several year. We decided to partner with Digital Empathy in 2018 and have been impressed every step of the way. Their team took a deep dive into learning about "us", and what matters to "us", so they could create a website that showcases exactly what we are all about. Their storytelling approach really captures the clients we want to see. Everyone on their team has been easy to work with AND very understanding that I wear multiple hats in our company and simply cannot always meet deadlines. They understand that websites and marketing are not always my top priority (my clients and their fur kids are), and really took control of that part of our business for us. The team at Digital Empathy (Robert, Liz, Sarah, and Jenice) feel like coworkers, not just business partners.