NKP Medical Marketing

We have worked with NKP for over 8 years and have seen the best performance from our company website and social media sites. The key to success is communication with their team! You can't be passive and expect growth. The NKP team is responsive and timely! They have key people in different positions to address your specific company needs and goals. Over the years, we've done 2 full redesigns and a few facelifts with images for the site to keep things fresh. When we first started with NKP, we had monthly meetings and were more focused on SEO and site performance. Later, we had them manage our social media posts which helped create cohesive branding across all our media platforms. Meetings with their staff are now quarterly to evaluate SEO, site performance and we spend time focusing on promotions for the upcoming season. As a company owner or manager you need to know your professional vision, monthly and seasonal goals so they can collaborate, customize and execute a plan for success.

Our experience with NKP has been amazing. We receive many referrals from our website and they are constantly creating new content and keepingn up with our SEO. We did a redesign last year and were very happy with the progress and fast response. We did have to work with them so it was successful but that is what TEAMWORK does....creates success!

We just went live last week and we are thrilled with the new website. NKP has been wonderful to work with. Our sales person, William, was great through our decision making process-answering any questions that we had. Mercedes really made the the whole process of building the site so easy. She and her team really understood what we were looking for and delivered it! Sean and Shawn have been doing a great job on our social marketing. This team of people has been so responsive to anything we've asked for. I highly recommend them.

I have been a customer of NKP Medical for close to 4 years. I was previously happy with 2 great account managers and even posted a positive review to support this experience. After the last excellent account manager left, my customer service experience and overall professional relationship with NKP Medical has been very different. I signed a website redesign contract with the written expectation that the website would go live 45 days after signing. The design team did not make my new website go live until over six months later and to this day still has not fully completed the redesign project according to the contract. There has also been no SEO work devoted to my website for the past few months and my SEO rankings have suffered. I am not one to openly write bad reviews but I felt it was important to share with physician colleagues my negative experience with NKP Medical. If you are a potential client, please ask NKP Medical about their client and employee retention and scrutinize over the contract terms.

I had considered letting my website lapse at the beginning of the pandemic. Even before the virus hit, my website was not working for me, and it was not generating any business (patients) for me. Luckily, when I called to cancel, Ryan Kirk talked me out of it. We came up with a plan, and my practice has grown to its busiest ever. NKP has helped me with content/copy, with search optimization, and with overall marketing strategy, and they continue to do so. They've helped me coordinate reputation management to grow the quality online reviews I have. I have a monthly phone meeting with Ryan Kirk (who is fantastic, by the way) where we review our results, where we want to be, and what we need to do. With their and my steady efforts, I now have tons of pages showing up on the first page of results, and this is driving quality patients to me. They are reasonably priced and a great value. I would recommend NKP Medical Marketing to anybody (except my competitors).

CSM, Ashia Miller, is a phenomenal liaison between company and website. She is efficient, timely, informative, resourceful, and always professional with a hint of well-mannered humor. Thank you NKP for the stellar service!

I've really enjoyed working with Antonio and Katie from NKP for the last year. Tony is a great guy and he works very hard for our account! We make a ton of requests especially for new content to be added to our website, and for additional site functionality features, and the team at NKP always does their best to accommodate these requests in a timely manner! They also built us an absolutely gorgeous website which we receive a ton of compliments on! I'd highly recommend NKP for all of their website design and maintenance services!

I have just switched the hosting and active management of the SEO for my plastic surgery website to NKP. I have been working with Mercedes, Ryan and Alex. They have all been terrific. Mercedes was responsible for revamping my existing website as far as getting the SEO tags up to snuff and the look of the site uniform throughout. Not only did she do an incredible job, but she was professional and a pleasure to work with at all times. I have worked with other companies and there was always a delay. NKP provided us with a timetable on day 1 and finished right on schedule! I am very pleased and happy I switched to them!!