Switzer Enterprises

Super quick and amazing customer service. I was already overwhelmed about the state of my laptop and he informed me about parts and about my laptop without it being complicated and overwhelming. Made my day.

"There is no company I trust more than Switzer Enterprises Computer Services to keep my business up and running. I strongly recommend them. Their technicians are knowledgeable, courteous, and have been available to help with any computer problems I have run into."

Our existing laptop was at end-of-life. Adding an updated hard-drive was the last step, and was cost prohibitive. Computer/IT isn't our Cup of Tea, so we decided to give the folks at "Switzer" a try. They recovered/transferred/saved all Our existing data, added a few upgrades to the "new" laptop, and provided a backup source for Our use if needed. I consolidated my verbage for the aforementioned tasks performed. But if this sounds like this might meet Your needs, consider Switzer. We are happy with the services provided. Our experience with these folks are they were professional, helpful, and understanding.The costs are reasonable, the Techs listen to Your needs, and only perform approved work. Thank You Switzer ...

Excellent, professional and honest company! I thought my laptop was gone forever and I literally cried at the thought of having to replace it. My husband decided to have a professional look at it and we saw the previous reviews for Switzer Enterprises and chose to take it to them. I am so glad we did because he was able to fix the problem the same day at a phenomenal price and I am back home working on my laptop with intermittent shouts of "Hallelujah"!

Brad, Director of Operations, is best of the best! I took my HP laptop & printer to him, the latter of which wasn't printing, and left about 30 minutes later with problem resolved! He took time to research the owners manual, follow a couple steps which I had overlooked, and fix the problem! SUPERB customer service!! He took time to listen, research, and resolve a problem for this tourist from Virginia. Strongly recommend Switzer for outstanding professionalism and extraordinary customer service! Thanks to Brad we continue our trip across America with one less headache and a printer that prints! GOOD ON YOU, BRAD!

A few weeks ago I came in to fix my charger port. They falsely said it was a hardware issue before realizing my charger was wrong. They didn't test the port to see if it was broken before ordering a new part. They kindly offered to install my HDMI drivers for free before the part came in. As soon as the part came in, they told me my port wasn't broken. Instead of refunding me, they charged me for a free service that they didn't write an invoice for. If this didn't happen, it easily would have been 5 stars but I feel swindled by it. Very shady behavior. The person working on my computer was nice, but it was some manager or something that made all the bad decisions that turned this experience sour. I probably won't use them again because they dont seem trustworthy. Edit: I was given a slight discount before they worked on my computer but that doesnt compensate for the overcharging that followed when they refused to refund me despite not working on my computer.

.As a Birthday/Christmas gift I purchased all the components, housing, and monitor for, (what I was told repeatedly by my teen) the ultimate "Gaming PC". I needed someone who could do a custom assembly. Sorry, I just can't buy into the logic of 'if you can build with Legos, you can build a PC'. At the final cost of everything, I wanted NO mistakes in the outcome. ;/ I called several companies, some would do a build, with their parts. Others had wait times you'd expect the week before or after Christmas, others I could have choked on their hourly rates. Thank you Switzer! 1. They could do the assembly, with my parts, if there was an issue with one of my parts, they'd call and let me know before ordering anything, they said. And, they did. One of the coolers I bought wouldn't fit where needed we agreed to buy one that would. Their price on the item was lower than the other we bought. 2. Wait time, drop it off anytime will be ready in 2 - 2 1/2 days. Was told it would probably be sooner, It was. Just shy of two days. 3. Price is done by the hour, at the lowest rate I'd heard from any the field. Yes the total cost was higher than originally quoted, but only due to the cost of the cooler. 4. Overall, I would take any of my computers to Switzer in a heartbeat, I do HIGHLY recommend them if you need something done to or put on your computer. They know what they are doing. As great as the equipment knowledge, their pricing, and their true quotes are ; the best thing about the company are their employees. We have gotten conditioned as consumers to be nothing more than a number or big ole dollar sign, or a name on a paper cup. The idea of true customer service has become something of the past with a few true slivers of it poking its head above the muck on rare occasions. Switzer is one of those slivers. I am the first to admit I know precious little of computers and even less than that of the lingo. When I was on the phone describing what I had and what I needed done, their was complete patience on the other end of the line. When dropping off, and picking up , last minute questions were encouraged, detailed report of what was done was given. Even though we'd had the conversation over the phone, it was explained face to face why one of the coolers we originally bought wouldn't have worked. They assisted in getting everything in my vehicle. Once they were sure we had no further concerns. But if something comes to mind we can call them. We were never rushed, never talked down to, or over. It was obvious they all love what they are doing, and go out of their way to make their customers feel like people, instead of a bother. Frankly, even if they weren't the lowest priced on work in the future, I'd go back to them.

Awesome experience. Visiting Vville and computer shut down. Came to Switzer. They walked through options and did not try to sell me on anything rather what was best for me given my situation. Adam and the rest of the team nice, professional and honest. Can't ask for much more.