Scorpion

Scorpion's goal according to their website, "For more than two decades, we have focused on a singular goal: help businesses succeed". Yet I got the complete opposite of that and no one at Scorpion seemed to care enough to resolve the matter. According to Scorpion's website their values consist of "constant improvement, genuine care, unbeatable teamwork, unmatched results, and a winning mindset". Although no one on the team provided to me, whether it be my account manager or sales representative or anyone up the chain of command, seemed to remember these "values". I couldn't ever get ahold of anyone in a timely manner and when I did, the blame was constantly passed around, that seems like a pretty beatable level of teamwork to me and ungenuine care on the team's part in concern to me and my business. It is also apparent to me that "constant improvement" isn't attainable unless you pay an increased amount month after month for services that were never provided in the first place, but are claimed to improve with more money out of my pockets. My business was always ranked poorly on Google and whenever I got ahold of anyone to question the lack of performance on their end, they would give me a run around or tell me it should go up in time. Not to mention if anything goes wrong on Scorpion's end, their team will simply suggest you go elsewhere to get leads. I originally met my sales representative at the Mitsubishi dealers meeting that was held at TopGolf, We then started in May of 2024 and the new website went up. I was originally assigned one account manager. I was told that we would have monthly meetings, which never happened until I called. We finally had our meeting and very little was discussed. Every time we spoke, they always mentioned the work that was being done was on the back end and never really told me what that was. Around November when the shoulder season came around, we were not getting any leads and phones were not ringing like they said they would. I tried to reach out to my representative and she was nowhere to be found. She constantly ignored my calls & texts when she originally said I could reach out if I had any issues. We were doing LSA and we started getting so many spam calls of people looking for spectrum and ac car repair. Clearly, they don't know what they are doing. We spent over $10,000 on LSA ads only to get a fraction in return. When I questioned my account manager about the spam calls from our LSA he always said "I DONT KNOW WHATS GOING ON" then went on the say maybe you should try Thumbtack. Then what am I paying you guys for, if you are telling me to go to a 3rd party company? In my professional opinion, it is very unprofessional to respond with such lack of control of your emotions and to suggest you take your business elsewhere when it is your job to provide these services that I am paying you for. Finally, my representative reached out to me but by that time I wanted nothing to do with Scorpion. By text, she mentioned that the $10,000 I spent on LSA ads were not enough and that I should be spending $15,000 more so LSA ads can work. I was extremely upset that she would even say that after I spent $10,000 and got close to nothing in return. Scorpion preys on small companies and locks them in a 1-year contract knowing they are not going to perform. They put my business in real financial burden. My account manager mentioned that they would let me out of my contract 2 months early and just gave me the run around. I asked for a phone call from his boss and he didn't call until almost 1 month later. They do not care about their customers. My account manager's boss mentioned that they would let me out 1 month early right after they charged my credit card $3,055 which was only 2 days into the billing cycle. So, I paid $3,055 for the website to be up for 2 days, they are implausible and farcical. My account manager's boss said he would try to see if he can get that refunded. NEVER HAPPENED

We are very unhappy with Scorpion. Our Google Business Profile has been down since September 2024. It is now 2/26/25. They have been unable to fix it. They are now in the process of setting up a new GBP for us, which is not going well. We have to constantly ask our Account Manager, Amanda for updates. We have asked for a manager to call us to see what the hold up is. She said David would call us and its been 3 weeks and we have not heard from him. We have been told that we are not their only customer having issues with their GBP, they said they have 100's of customers having the same issue. What?? This is crazy. We have continually been told by Amanda that she and her team have sent emails and are waiting for Google to get back to them. She has said multiple times that she doesn't have anyone at Google to talk to. My question is... how does a national marketing company, with offices across the nation, with thousands of customers, not have a Google account manager to help them with issues. As of 2/5/25 our Local Service Ads have stopped because our GBP has not been verified. This is absolutely ridiculous! What are we paying for??

Scorpion has performed wonders in terms of marketing our company. When we originally signed on with Scorpion, our prior company was completely unable to meet our needs in terms of website design, marketing our brand, and most importantly, communication. They were the only company we had ever worked with, so we didn't even know how much better of an experience we could be having. As soon as we began working with Scorpion, we noticed a world of difference. Scorpion almost immediately was able to build us the website of our dreams, and deliver a marketing boost beyond what we could have imagined. More than that though, our representative, Mario, consistently communicates with us, through easy to understand reports, and bi-weekly meetings tracking the progress of our growth. He has always responded quickly to any requests we have, and genuinely makes us feel like he cares about our company and it's success. With Scorpion, we always feel like we're in good hands.

I've been using Scorpion for a few years now and want to express how great of an experience I have had. As a business owner we want to be able to hire someone we can trust and be able to communicate with in a prompt manner. Scorpion does that and has been great. Christian Villasenor has been my account manager and is always in my corner. I appreciate you and your team Christian. the efforts they have put forward and systems we have in place have increased my lead volume drastically. between social media, LSA ads and all the other behind the scenes things, the platform they use that ties to my scheduling software and many other attributes I am thoroughly pleased with the outcome.. I recommend any business looking to improve or take it to the next level give scorpion a call for any and all marketing needs!!

Complete disaster. I have a small plumbing service business. I paid everything I had to get my website and marketing up and going. They said the results would be immediate and. I would double my income. 3 months later I got around 10 leads. I called several times and sent emails to try to improve the process with no success. Then I was out of money .

I've been using Scorpion for several years and have always had a positive experience. The staff and account reps are incredibly helpful, dedicated, and proactive. Our account manager, Christian Villasenor, has become more than just a business partner--he's become a friend and an integral part of our team. We can't thank him enough for his commitment to our marketing efforts and our success.

Scorpion and specifically our Account manager Nikki Bellavance have been wonderful to work with. Would recommend using for your marketing campaign.

BUYER BEWARE.......................As a small business owner these guys will not help you they will collect your money day in and day out month after month perform the least amount of work as possible and I mean the least amount of work as possible they don't communicate they don't get back to you they overcharge on top of that they'll take five businesses in your area ,if your service company and they will work with all five of them and tell all five of them (you are number one) and when actuality you're just a paycheck to them they can care less was your position is as long as you paying $20,000 a month if you're not paying that they don't care about you. Since they are SEO company I'm sure they're going to try to figure out a way to send me a bad review and put negative traffic to my website because this is what they do.