WhyFly

I had to move after four years, and will dearly miss my WhyFly internet now that I am no longer in their service region. I had great service for my entire duration, and only experienced a handful of outages over the four years I used their service. Every time the internet was down, they were always very responsive updating the website and letting customers know when we would be back online. The pricing is fair, there are no equipment rentals, and I hate that I now have to go back to a telecom monopoly that doesn't prioritize their customers.

In a day and age that I feel great (even just good) customer service is hard to find, WhyFly was fantastic. Seriously - nice, convenient, easy. Can't recommend them enough. Thanks, WhyFly!

Chris & Chris were extremely nice and very fast. We are really thrilled with our new service. Thank you !

Easiest company to deal with. Lightning fast response, internet speed is equal to comcast.

Whyfly's customer service is second to none. They're responsive via phone and text, and they make a real effort to solve problems if/when they arise. This is a great local company in Wilmington, and an example for how to do business with kindness and a community spirit.

We, a small business that relies heavily on our phones and internet to work have had WhyFly for a few months now, and they've helped us go from an extremely overpriced IT company. Preston was super helpful with explaining things in a way that made sense. Their customer service is top-tier!! If anything happened they were right over to assist. The price is affordable and the service is exceptional. 10/10 HIGHLY RECOMMEND :)

I really wanted to be able to recommend WhyFly... I appreciate that a local ISP has thrown its hat in the ring, and for over a year I only had occasional minor (15-20 minute) outages. Customer service was always friendly and quick to respond. However, lately, it feels like there are constant outages, both localized and system-wide, and I have started to flirt with other options. A 24+ hour system-wide outage in the age of WFH is just not acceptable, even though I recognize that they have people working round-the-clock to fix it. But until the service becomes more reliable I don't think I can recommend it to others.

WhyFly definitely had some kinks at first but I've been with them for 2 years now and it's only gotten better. The customer service is great, I have multiple devices on the wifi and you can't beat the price. With outages, they are great with communication and able to quickly get us back online which is important for me as a remote worker.