eDirect IT

I contacted Donny to help me try to get a brand new, never used phone to open. The message was that we needed a pin- which we had never set up. Donny came to the house and we spent over an hour trying to make the phone usable. He took it with him and explored many more options but was unable to get through the block. I was amazed at his knowledge and persistence in dealing with this situation! We will definitely be contacting him again should we require computer or phone assistance!!

Collaborating with Donny on our family reunion video project was a truly great experience. Donny was available every step of the way with suggestions and ideas to help us realize a memorable video which the whole family took tremendous pleasure in watching.H I would definitely recommend Donny's services to anyone.

Such a great experience working with Donny. Clear communication, he is very efficient , gave great insight and affordable! I would highly recommend his team !

Since I had spent over an hour on the phone with a rep. from Spectrum and ended up with losing my email address I decided to call a specialist. Donny arrived and was very professional and resolved my problem with the computer email and also gave me advise on secure usage of my computer. I would recommend the company to anyone in need of tech assistance .

I have been praying for a blessed, home repair Computer Company before the Christmas holidays, as both my HP Printer and my HP Tower/PC went out at the same time during the worst of the COVID-19 Virus situation and during the holidays, I was referred to E-Direct, Inc., by a good mutual friend of ours, and Donny Munoz came out to our home as soon as he could get here, with in the first day I had called for a very serious SOS!! We needed to replace both of these very difficult to get online or even in a Store! I didn't even know what I should be replacing these two items with, until Donny Munoz, who has this information about so many of these different Brands and how to get them online!! He was just as quick in getting them all connected with my iPhone and iPad for Air-Printing and my Computer had also been our only way of getting us properly Registered for our Vaccinations through the state of Florida! Which I was able to get my husband and myself registered and we had to get everything done through our new Dell Computer and printed out on our new Canon Printer! I have to say God Bless to Donny, his wife and family members as they were also dealing with their own personal family health issues during this time period! I have to say I would not trust anyone else with my home office & Computer needs, other than E-Direct, Inc.!! Which is a fantastic family business he works together with his Wife and his Father In Law!! Very well done! A Five Star Company, with Integrity and honesty as their own personal way of doing better business with their many customers! Sincerely Grateful, Mr. Jesse Gonzalez and Mrs. Jennifer Gonzalez

It is so easy to say such good things about my experience over the years with Donny and AnnMarie at edirect, inc. Thier competence--knowledge and efficiency at diagnosis and repair--is impecable. Their courtesy and affability makes them a pleasure to work with. They seem always available and never hesitant to see to my various computer problems at a moment's notice. As a technophobe, how nice it is to find professionals like this with infinite patience and kindness, so that whether my problems are large or small, I am made always to feel at ease. I cannot recommend them too highly. Lawrence R. Broer Professor Emeritus University of South Florida

edirect are very professional and experienced on what they do. They are reasonable with prices. I truly recommend them you wont regret.

Life Savers , when my computer went down , I panicked .Thank goodness I found These guys , Not only were they able to get me back up and running, my computer is lighting fast and backs everything up automatically to my drive and the cloud , so now Im double protected . Thanks guys I will never go anywhere else .