Hivelocity Miami Data Center, Cloud & Hosting Provider

I had the absolute pleasure of speaking with a support representative for Colohouse named Liam, based (as I understand it) in Chicago. Even through my own erroneous selection of menu options, Liam was happy to assist me despite the fact that I ended up in the wrong department. Moreover, he corteously directed me to the appropriate location for my query, offering clear and helpful guidance to ensure my success for my specific case. It is rare to find companies, especially in the tech industry, which offer 24/7 on-call support with real people without having to negotiate with a litany of confusing, machine-automated response options. Even so, companies that do offer such support often do not have kind, clear, and quickly accessible agents. I'm enthused to be purchasing hosting services from a reputable brand with well-rounded and well-spoken representatives like Liam. Thank you again, Liam!

Very helpful and timely customer service from Liam D. However, multiple issues with Colohouse/TurnKey Internet. The VPS itself had a few issues and was a nightmare to get it online - spent hours trying to do this, which Liam helped me with. Multiple backend systems mean you're jumping back and forth to do different tasks. And, worst of all, Colohouse cancelled my subscription the next day, erasing my VPS, without talking to me because I asked for Port 25 to be open as I'm a cybersecurity consultant and I use it for testing client systems. I went to Linode instead who were cheaper and very happy to work with me.

Colohouse has provided the best experience I've encountered working in datacenters for the last 20 years of my career, Top notch staff and technicians, especially Brandon. Every peculiar problem we sent them they solved with efficiency in a professional manner. Robert Cochran

Been with them for years and stay with them for the great support. Recently had a support issue on my hardware set up and Liam D helped me get it resolved perfectly without issues. Thanks Liam!

Safe and clean with excellent security. Great, reliable power options for high availability. Great options for in-house data providers including InterNAP. ColoHouse is a first class facility in Downtown Miami with competitive pricing so your money is very well spent here.

Tech help very professional getting email bounce backs under control (no fault of Colohouse). Liam D was a great help.

I have been a customer since early in 2009. The customer service gets better on a consistant basis, while pricing has remained steady. I would not foresee the need to move - and I came from the NAP. ColoHouse is considerably superior.

Amazing support! Tom and his team are amazing! They helped me figure out a few things that I had had missed. They're very professional and friendly!