Rooms101 Discount Vacation Packages

Yesterday 12/15/24 I called Rooms101 to check on everything before we headed out for Christmas vacation. The company is closed. Called the number I had in email and was told a check was mailed to my home, and that they would have someone call me tomorrow. The payments were made via ach, why not give the money back on the card it came from. I never received the physical check. My banking app on my phone reflects the same. NO deposits of that amount via a check. Today is 12/16/24 called on my lunch hour and got hung up on. I left a polite voicemail asking for a call back as that number was my only point of contact. Even tried the Summer Bay Resort that Rooms101 had us set to stay at. That was a dead end, I was on hold for 40 minutes. Then started to receive texts from a number claiming the check was sent. If so then what was the address it was sent to. Supposedly all the site access was closed to protect users information, which is great. Now did you physically write an address on the envelope and not keep a record of where you sent a $900 check. I guess so. Seeing as how the person I have been speaking with today does not see it fit to go to the bank today. I am writing this today 12/16/24. It will be seen today, maybe within the time of the bank being opened. The IT guy called and informed the voice over the phone of my address, only after I gave my address. It was corny.

*UPDATE * Absolute scam. DO NOT SIGN ANYTHING! They set my family up with a dirty hotel and used Expedia to set it up. They aren't professionals at all. When I tried to cancel within the allowed window, I didn't get return calls or texts. The lady just ignored me until it was too late. When we arrived, we were told by the hotel that rooms 101 would receive a refund on the room and the lady from 101 said when they received it that I would be released from the contract and refunded. Well, that never happened and when I reached out about it she got snotty and refused the refund and denied everything she said. They don't care about helping you find a timeshare. They're just head hunters for the timeshare. Hard earned money out the window and into the pockets of this scam. STAY CLEAR OF THIS "COMPANY". UPDATE I received confirmation in writing that they received a full refund from the hotel and rooms 101 refused my dispute and charged me back for something they never paid for. Now I'm paying 101 for a room they received a refund on. Absolutely the worst business I've ever dealt with. It's basically stealing. I'll be in touch with the bbb.

I loved my experience with rooms101 the customer service rep I booked with was nice and I had no problems with everything I booked my trip for a week in las vegas and the price was just right I will booked with rooms101 again in the future for all of my trips

I'll update my review depending on how this plays out but right now I've been lied to, I emailed and called several times since yesterday, no one is contacting me back or answering and for all I know, this could be a scam, I may get to Florida and not have a room at all UPDATE: day 3 of no response or answer. I finally got a hold of someone but he told me "that's not [his] department" and of course Margo (her department) has yet to surface. Don't waste your money here guys. Also, if you're reading this, if I don't have some sort of response by the end of the business day, I will be reporting this as fraud to my bank and forwarding over all supporting evidence, thanks. UPDATE! 8-4-17 I called my bank and reported fraud after not hearing back from them for days. Of course it is only then that I hear from them in anger but with no answers to any of my questions. They are rude, unprofessional and untrustworthy. They lied and said i would be staying on the beach with views and I ended up at some average hotel with no pool, no gym, not even close to the beach, no views of anything, not even the street! No valet and extra charges of 35 per night. These people blatantly lied to get their money and once they got paid, no one returned my calls. We made the best of our trip but don't use these people. Use Bonhotel or call the Newport welcome center YOURSELF and set up the same deal with out the sketchy middle men.

Rooms 101 has been a trusted site for me planning my Disney vacations for years. I spoke to Pam today to book my trip for Christmas boy am I excited she made it sound so magical and every time I use them I just have a great trip clean rooms. Great customer service. What else could you ask for ? rooms 101 you deserve five stars.

I recently had the pleasure of using the services of Rooms 101 who truly went above and beyond my expectations. Not only did they provide exceptional customer service, but they also got me out of a tough situation and I couldn't be more grateful. From the moment I contacted her, she was attentive and understanding. She listened to my specific needs and worked diligently to find the perfect solution for me. When I found myself in a bind due to unforeseen circumstances, she swiftly came to my rescue and ensured my travel plans were back on track. The professionalism and expertise were evident throughout the entire process. She provided me with detailed itineraries, timely updates, and valuable advice that made my trip even more enjoyable. Her attention to detail and commitment to customer satisfaction was truly impressive. I would highly recommend this travel agency to anyone seeking a seamless and stress-free travel experience. Her dedication to her clients' needs and her ability to handle unexpected challenges sets her apart from the rest. I am confident that she will exceed your expectations, just as she did mine. In conclusion, if you're looking for a travel agency that will not only meet but exceed your travel needs, I wholeheartedly recommend Rooms 101. The exceptional service, prompt problem-solving, makes Rooms 101 a top choice in my book. Don't hesitate to reach out to Rooms 101 for your next adventure - you won't be disappointed! I truly thank the other person on the end of the booking for being there for me more than she knows! Thank you and the location is amazing

I've booked through rooms 101 for over 10 years now. They take very good care of providing my family and I with the best discounts and vacation packages. Mrs. Pam is so sweet, patient and extremely helpful! I will forever book my vacations through Rooms 101! The BEST!!!

Rooms101 Discount Vacations is the bomb. I can always count on them for a vacation getaway, no matter what or when. Very professional & will get you the vacation you want. Ms. Pam, your are the absolute best. You're so sweet & kind. Word is always bond with you. Thank you so much for all of your years of service to me, my family & friends .....