Hawaii Escape Challenge

My reviews mainly focus on escape rooms and I only leave reviews for the good ones. HEC is no exception!! We did the Red Doors room and it was full of unique puzzles that vary in tech and difficulty level. The room was clean, neat, and very well maintained. Our game master, Zander, did a great job with his introduction, explanation of house rules, and monitoring us while we played. We thoroughly enjoyed the room and overall experience!! We are currently looking at their website to pick out our next challenge. There are some reviews on here that talk about finding their location. Recommend reviewing their FAQ page on the website. This helps a lot. They are located inside a mall on the second floor close to Macy's. Their hallway entrance is beside of Claire's.

First time at Escape Room, maybe last. Did the Cabin. Problems mainly stemming from just being too dark to see anything. But the low rating is because of three things. 1) We came 15 min early and were told to come back 20 minutes later. We came back 20 mins later and was told they were running late and to come back 20 more minutes later. Then got a call 15 minutes later saying come right now. 2) The explanation was rushed and seemed to be more about rules (i.e., don't sit on the dog house, don't touch the wood panels) vs. the game. 3) After game started, rules went on - Don't remove footwear, don't use lights, don't force anything open. This last one was rather annoying since no one "forced" anything, equipment was malfunctioning. I'm probably not an escape room person but this was not fun and a waste of time. Two stars vs. one only because game master was courteous.

First time trying one of these. Our group did the Nuclear one. Unfortunately, we didn't make it. (Damn you!) Here's a tip, use your free tips. Don't waste time being cocky that you don't need them. You are wasting your time! Remember this... trust me. Good luck! One last thing... it is pretty hard trying to find this place. I was meeting my group there and accidentally found it by sitting down on one of those couches. Lo and behold there it was! It is on the 2nd floor of Uptown on the north side. It's right next to one of those jewelry stores.

Worst escape room ever! I've done at least 50 escape rooms in my life and I never had such a bad experience. I'm not disappoint because we failed to resolve the escape room, but because of the overall experience which why far from enjoyable. It left us feeling angry and stupid. Their location is hard to find in Pearlbridge center, they don't even have any indication on their website on how to find them. The staff was not friendly, welcoming nor professional. The game master gave us vague clues and took a lot of time to answer. The puzzles were not fun to resolve nor logical. Don't lose your time and your money on this place, I definitely do not recommend it.

Such a good time!! Had a last min urge to come. So we came as a walk in and it took an hour long. We got out. Did the champion escape room where we had to try to steal the other teams trophy. Great fun. Looks huge inside, can't wait to do all the other ones :)

Hella fun and all of the staff were friendly and awesome! I did my first escape room here and it was really cool! I definitely want to go back to try out another themed room!

I must first say that I have done many many escape rooms in different countries and this one is by far the worst one ! First situated in a mall and very difficult to find. Second the staff is not very amicable (after all it's supposed to be an enjoyable experience). The given clues are not very helpful and the game master takes several minutes to answer). The puzzles are not very logical either ... not fun at all! I really don't recommend !

I did "The Cabin" with the family. Staff was very pleasant and friendly getting us started and after we were done it didn't feel like we were being rushed out. The room was done well. Everything was in good repair, clean, and the puzzles were challenging. We will be trying their other rooms in the future. Another positive point is that they're in the process of changing out an old room for a brand new one so the company is working to stay fresh.