Straight North

I recently worked closely with a client to transition to a new SEO agency, and I couldn't be happier with the decision to partner with Straight North. Their team is incredibly knowledgeable, highly communicative, and truly understands the ever-evolving SEO landscape. In just four months, we've already seen impressive results in our search performance. Their responsiveness and strategic approach set them apart, and I highly recommend them to anyone looking for a top-tier SEO partner.

We've been working with SN for years on Paid Search, Paid Social, and SEO, and the results have been phenomenal! They've consistently helped us reach more students at lower costs, driving unprecedented growth for our company. In fact, we've seen the most significant growth in our history thanks to their expertise and dedication. Beyond their technical skills, SN truly cares about our mission. They've become an invaluable extension of our team, and we consider them a trusted partner. Highly recommend!

Terrible Service, Unprofessional Team - Stay Away from Straight North! Working with Straight North has been a disastrous experience that has cost our business thousands of dollars due to their negligence and lack of professionalism. If you're considering working with them, I strongly advise you to look elsewhere. Massive Financial Loss Due to Their Mistakes One of their biggest failures was setting up our landing page and advertising campaigns with a non-working phone number. This meant that countless potential customers called a dead number, and we lost an enormous amount of revenue--especially during our busiest season. This wasn't a minor mistake--it directly impacted our sales, customer retention, and overall business growth. Because of their lack of attention to detail, we lost not only immediate revenue but also returning customers who would have continued using our services. They offered us 10 months of free charge of payment for the mistake but that amount of money do not cover our losses during the MONTHS the wrong phone number was in our ads campaign! Can you imagine? Months! Google Ads Blocked Due to Their Incompetence More recently, Straight North caused another major financial setback when they set up a contact form on our website years ago and now that form contained malware. As a result, Google flagged our site and completely blocked our Google Ads campaigns. When we contacted Straight North for support, their team ignored our calls, failed to provide any specific details about the malware issue, and refused to take real responsibility. For reference, when Google detects security issues, they provide detailed reports pinpointing the exact problem areas--but Straight North never shared any of this critical information with us. We had to reach out to WP Engine ourselves and discovered that the malware was embedded in the contact form they had built. Because of their incompetence and lack of urgency, our Google Ads campaigns were completely shut down, meaning we couldn't reach new customers, drive traffic, or generate sales for an extended period. This is unacceptable for any business that relies on paid advertising. Zero Accountability and Terrible Customer Service Their customer service is non-existent. In over five years of working with them, I have never spoken to their customer service representative. Emails go unanswered, phone calls are ignored, and when I finally got through to someone, I was given excuses instead of solutions. At one point, I had to call six different people in their company, and not a single one picked up the phone. I reported the same issue multiple times, yet no one provided a real answer or took responsibility. Final Insult: They Terminated the Contract Without Fixing Anything Instead of correcting their mistakes and restoring our Google Ads account, Straight North ended our contract without solving the problem. They left us with a website flagged by Google, blocked ad campaigns, and significant financial losses. Warning to Future Clients: DO NOT Work with Straight North I have documented proof of everything--emails, conversations, and evidence--should we decide to pursue legal action. I strongly urge other businesses to avoid Straight North at all costs. Their leadership ignores clients, their team is unreliable, and their customer service is among the worst I have ever encountered. If you value your business, DO NOT trust Straight North with your website, advertising, or digital marketing needs.

Working with Straight North has been a great experience. Their SEO services have helped my business grow steadily. With excellent communication, attention to detail and a strategic results-driven approach, they have delivered lasting improvements in search visibility, traffic and sales leads. I highly recommend them to anyone looking for a reliable digital marketing partner.

We utilize Straight North for SEO and PPC and the level of talent they have on their team is refreshing. Our account manager Liam is responsive and on top of everything we ask. Nick and Jim from their SEO and PPC teams are wonderful - not only are they experts at what they do, but they provide a ton of insight, make helpful recommendations, and have genuinely cared to learn our business. We've seen a lot of positive changes since switching to their agency and appreciate their hard work!

Jeff and the Straight North team recently built our website, including integrating it seamlessly with our property management system. They were communicative, helpful, and delivered excellent results, we're thrilled with our new site!

I have been a client of Straight North for just 8 months and they have already been able to drastically increase my online lead generation. I have used 2 other marketing companies over the years and neither compare to the type of service and expertise of I have gotten from Straight North. Their team has so much depth that they not only have improved the traffic to my site but also the site itself. We now have a much more professional looking website, that flows better and has been more well received by clients and partners. I highly recommend Straight North to all companies who are in need of increasing revenue.

What I like about Straight North over other agencies I've used is they are much more organized and transparent. I had issues in the past with getting updates from some other leading SEO companies but these guys really have a great system to keep things moving. They also have a large team that is ready to pivot as strategy changes. I highly recommend them for SEO and PPC management for your website.