Sandbox VR

The experience at the sandbox VR was such an amazing experience. It was so much fun when playing the games. We were a group of six people. We played the zombie game first and then the squid game. It's a bit exhausting but trust me. It is so much fun no matter what age group you are. You're gonna have a lot of fun The best part was the VR experience where your team members/people who are playing with you they are in the costumes not really, but as per the VR. The staff was very helpful. There are a lot of games to play since we chose zombie and squid game we just had blast So playing for almost hour and a half even though we were very tired and exhausted we still didn't feel like leaving the room. We enjoyed holding the guns and shooting at the zombies and the squid game is more like competing against each other. I highly recommend this place and would recommend at least 5 to 6 people in a group cause it's more fun when there are more people and maximum they hold in a room is six people. So minimum two and maximum six I would recommend going there over the weekdays if possible for two reasons 1. Weekday the price is a bit cheaper like five bucks cheaper. 2. It's gonna be less busy on the weekdays. All the staff members, including Matthew, Zee and Robin were really nice and helpful. Definitely a must place for everyone to go and try this at least one time.

Omg is all I can say on the amazing experience me and my son had this afternoon. This place is a gem and the staff are so friendly and helpful from start to finish. Extremely highly recommend coming here. We will definitely be back again Maui was are amazing!!!

Such a funny, crazy, and crazy experience!! We loved it! The hosts/instructor was so nice; she taught us everything and she really helped us have a great experience.

It was amazing we were with employee Chris and he was so positive, funny, and made sure we had the information we needed to have a good time he gave 10/10 service!

I had a terrible experience at Sandbox VR in Oak Brook, especially considering it was for my son's birthday. Despite arriving early, we encountered a headset glitch that took 20 minutes to fix, cutting our 30-minute session down to just 15 minutes. I have photos to prove the short playtime. The worst part was dealing with Brooke, who initially claimed it was a small glitch and that the issue was quickly resolved. When I provided evidence of the lengthy delay, she changed her story but still refused a full refund. She offered a 50% refund and a complimentary session, but why would I want to return after this? I paid nearly $300 for a fraction of the promised experience. Their customer service is a joke. Even after calling to speak with someone else, they sided with Brooke, who had even accused me of lying based on their logs until I presented my evidence. If you're considering Sandbox VR for a birthday party, be warned: glitches are likely, and you probably won't get a full refund. Look for other venues that are better prepared to handle technical issues.

That was too much fun honestly!!! Place is awesome. We had the pleasure of being with another couple and let's just say we had each others backs. Definitely and atmosphere to make some new friends. Highly highly HIGHLY recommend the experience at least once. You will not regret it. Desmarie was the real MVP though. She set us up, explained everything so well and was just overall super friendly and fun. We will be back.

Took my kids for their birthday this past Sunday for the first time ever. I tried to do research before hand about reservations and how long the sessions last per game etc. and the website was not very clear. Over all the experience was just okay. It was fine while it lasted I just don't know if I would justify the price. Over all, it was five of us and were charged $300. While our reservation started at 3:35pm (got there at 3:15) they ran late due to another group and we were not in the room till 4:08 when we had the gear on. Game started shortly. In the end we were walking out by 4:37. We tried the Squid games. My kids liked it and were asking for another game but pay $600 for 40-50 min? That's kinda crazy. Idk if we will be back.

1 Star - Disappointing Experience All Around Honestly, the game itself was fun--but that's about the only positive thing I can say. The headset kept falling off my face, and when we brought it up, no one helped or seemed to care. But the real reason for this 1-star review is the staff's attitude. For the price you pay to play for one hour, you're really getting a one-hour time slot. Setup alone took 15-20 minutes, and during that time, the staff member helping us was rude, passive-aggressive, and completely unprofessional. We visited for my baby brother's birthday, and while I hope he didn't notice, the adults definitely did. The employees seemed like older teens or very young adults, and not one of them showed even a hint of enthusiasm or kindness. The guy assisting us rolled his eyes constantly while explaining how to put on the gear and made us feel like we were a burden rather than paying customers. On top of that, the game was glitchy and lagged throughout. Between the poor service, the tech issues, and the general vibe, I can confidently say this was our first and last visit. Definitely wouldn't recommend.