NetGain Technologies, LLC

We recently had the privilege of working with NetGain Technologies for some cybersecurity work. We are always impressed with the caliber of people that NetGain hires. They are very committed to cybersecurity and their staff is extremely knowledgeable. We are very grateful with our partnership with the folks at NetGain and we feel very confident in recommending their services to others.

We have been a client of Netgain for over 10 years and we greatly value their professionalism, knowledge, ease of use, and their understanding of our business. Their helpdesk is always available to help us with any issue that may arise, they can escalate when necessary for a resolution, and our staff feels very comfortable calling on them for support. When we have a project outside the scope of normal helpdesk issues they have been able to develop a plan and deliver in a timely manner. I would highly recommend their services for anyone that is looking for an IT service provider.

I recently started working with NetGain and I couldn't be happier. The team is responsive, reliable, and truly cares about their clients. They exceeded my expectations and I highly recommend them to anyone in Lexington who needs managed IT services.

For the nearly 15 years I have known NetGain as a Christian Appalachian Project (CAP) critical mission partner, they have performed admirably. Their people are highly knowledgeable and professional. NetGain's focus on providing unsurpassed service and expertise is first-rate. Most important, NetGain adds value to our IT and Helpdesk functions. Excellent customer service is practiced across the organization. In a word, NetGain is outstanding.

Cody was very friendly and helpful. My issue was corrected in a very short time. NetGain's helpdesk has always been excellent in handling any problem I have incurred. I strongly recommend their team! I had another Issue and as always, Cody fixed the issue immediately! It's great to have excellent tech support!

I have had to call NetGain several times, and have never had to wait to speak to someone, or go through an endless automated system before getting to speak to someone. They answer right away, and are very helpful. On my latest call, Mitchell was very patient and knowledgeable, and was able to resolve my issue after me and my dispatch team had all tried unsuccessfully.

Working with NetGain is like having an IT superhero on speed dial. Their team swoops in and saves the day every time we have a problem. Definitely recommend to any business in Lexington.

When I contacted NetGain, I was pleasantly surprised to immediately speak to a representative. No automated systems or wait times! Better yet, the representative was incredibly knowledgeable and solved my issue right away!