Black Propeller

Working with Jessica at Black Propeller has been an outstanding experience! They completely transformed our PPC campaigns across Google Ads and Meta platforms. They also enhanced our landing pages to improve quality scores and ensure our ads directed potential customers to optimized conversion points. Their team identified and resolved tracking issues in our accounts, implementing proper attribution models that gave us much clearer insights into campaign performance. Their data-driven approach combined with creative ad copy significantly boosted our click-through and conversion rates. I would definitely partner with Jessica and the Black Propeller team again for any future digital advertising needs!

I own a specialty home services company, and after burning through cash with two other agencies who promised the world and delivered nothing, I was skeptical going into another PPC engagement. But Black Propeller has completely changed the game for us. From day one, their team impressed me. The account manager assigned to us actually listened like really took the time to understand our business, our customers, and our pain points. They didn't throw us into some cookie-cutter campaign. They built everything custom, and it showed. Within the first 30 days, our cost per lead dropped by almost 40%. The quality of leads coming in has been significantly better fewer tire-kickers, more serious inquiries. And for the first time, we can track where our budget is going and what it's getting us. Their reporting is clean, consistent, and they always explain what's working and what they're adjusting. I've run a business for 12 years. I know how rare it is to find a marketing partner who's not just trying to upsell you constantly or drown you in fluff. Black Propeller has been all substance. Transparent, proactive, and results-driven. If you're running paid search or thinking about it, talk to them. Best PPC experience I've had, hands down.

Partnering with Black Propeller was hands-down one of the smartest business decisions we've ever made. We originally came to them needing help with SEO, but quickly realized we needed the full package - SEO, PPC, and social media strategy. They now handle all three for us, and the results have been nothing short of incredible. Within just a few months, our organic traffic saw a massive jump not just in volume, but in quality. The SEO team didn't just chase rankings they focused on conversion-driven content and intent-based targeting, which brought in high-quality leads who were actually ready to buy. Our domain authority improved, bounce rate dropped, and we started showing up for keywords that were previously dominated by competitors. On the PPC side, they completely overhauled our campaigns. What we were doing before was essentially wasting budget -- we had low conversion rates and high CPCs. Black Propeller's PPC specialists rebuilt everything from the ground up, implemented detailed audience targeting, and actively managed performance every week. Our ROAS tripled. No exaggeration. And we finally had real clarity in the reporting we knew exactly where every dollar was going and what it was doing for our bottom line. Social was the final piece of the puzzle. Their team brought a fresh, strategic perspective not just pretty posts, but engagement-driven content that aligned with our brand and brought people into the funnel. The growth in followers was nice, but more importantly, we saw an increase in referral traffic and conversions directly from social. All in all, we've seen a 72% increase in total revenue since working with Black Propeller. Our sales team is closing more, our cost per lead is down, and we finally have marketing channels that are working together instead of competing with each other. They're responsive, honest, data-driven, and most importantly they deliver. You're not just another account to them. You feel like you have a true partner who is invested in your success. If you're considering Black Propeller for digital marketing, don't hesitate. Their SEO, PPC, and social media services are top-tier. Easily the best agency we've ever worked with.

I am yet to come across an agency as dedicated to client success as Black Propeller. From my very first interaction with them, they have consistently surpassed every expectation I had for a digital advertising partner. Michael, thank you so much for guiding me and your refreshing transparency when recommending strategy adjustments and finding creative ways to maximize our limited budget, and your exceptional responsiveness. I could not have launched my small business with such strong initial results without Black Propeller's expertise. ABSOLUTELY OUTSTANDING in the digital advertising space!

Black Propeller delivers outstanding PPC services. I've partnered with Dalton for 2 years now, and he has transformed our ad campaigns, consistently delivering exceptional ROI and reducing our cost-per-acquisition by 40%. His expertise with Google Ads, Meta Platforms, and emerging PPC channels, along with his strategic implementation of automation and AI-driven bidding, has kept us ahead of our competition. Most importantly, he's always responsive when we need adjustments and relentless in optimizing campaigns to ensure our advertising budget generates maximum results. Cannot recommend them enough!

Updated Review | April 17, 2025 We originally left a review in 2019 after paying Black Propeller $500 for services they never delivered. There was no scoping call, no onboarding, no communication--nothing. Not a single task was completed, and they made no effort to understand our business or initiate the engagement. When we requested a refund, they refused. Now, in 2025, they've finally responded--but only because it's considered best practice by Google to reply to all reviews. Their reply is a generic, rehearsed statement about "transparency" and "professionalism," carefully crafted to protect their public image while brushing over the fact that they took payment from our company and delivered absolutely zero in return. Let's be clear: they didn't respond because they care about what happened. They responded because they care about how it looks. They've made no effort to resolve the issue or take accountability for taking money without providing any service. Their focus is not on righting a wrong--it's on optimizing their Google profile. This is not a miscommunication. This is a company that accepted payment under false pretenses and refused to issue a refund, despite never initiating any part of the agreement. That's not a misunderstanding. That's unethical. Unless they choose to correct this and issue a full refund, this review--and others like it--will remain as a public record of how they conduct business.

I don't usually write reviews, but working with Black Propeller has been such a solid experience that I wanted to share. We brought them on about six months ago to help with SEO, and we've already seen a noticeable difference, site traffic is up, we're ranking for keywords we didn't even know we were missing, and we've already seen some strong leads come through organically. What really stood out was how thorough they were from day one. Their audit surfaced a bunch of technical issues we hadn't realized were holding us back. They walked us through everything, prioritized fixes, and got started right away. The team's smart and easy to work with. They don't bury you in jargon or talk over your head, which I've definitely experienced with other agencies. Instead, they take the time to explain what they're doing and why it matters. We're still early in the relationship, but so far it's been a great move. If you're considering SEO support, I'd definitely recommend giving them a look.

I engaged Black Propeller for PPC management, expecting professional service, clear communication, and tangible results, particularly given the critical nature of the holiday sales period (Black Friday, Cyber Monday, Cyber Week, and Christmas). Black Propeller was responsible for creation of the new ad campaigns and optimization of the existing ones. Company was also responsible for the Management, strategy development, creative design, campaign implementation & ongoing optimization of the Google Ads account It was crucial to prepare everything before Black Friday, Cyber Monday, Cyber week and Christmas sales. Unfortunately, my experience fell far short of expectations. Positive Aspects: Their sales team did a good job preparing Audit. The onboarding process was smooth and well-organized. Despite a detailed discussion of project scope, the results were disappointing. I've signed our agreement and paid $4,000, starting October 18th, yet work officially began on October 31st. The delay significantly impacted my holiday sales preparation. Communication: Throughout the process, communication was inconsistent. Follow-up emails seeking updates on performance, reports, and progress often went unanswered or delayed. During a meeting to discuss account performance, my account manager struggled to answer fundamental questions about the campaign's progress and goals. This culminated in an unprofessional and disheartening moment when the manager became visibly emotional, signaling a lack of preparedness and support from their team. It was evident that Black Propeller placed the responsibility for my account on an inexperienced team member without proper oversight or support. This approach was unprofessional and disrespectful to me as a client. Despite emphasizing the critical importance of this project for my business, Black Propeller failed in nearly every aspect of execution. Their lack of preparation, poor strategy, and weak team management not only cost me the $4,000 investment but also led to a devastating loss of holiday sales, a crucial revenue period for my business. Their strategy, team management, and communication did not reflect the level of professionalism I expected. They appeared more focused on onboarding new clients than delivering results or maintaining strong client relationships. If you're considering Black Propeller, I strongly recommend looking for a company that prioritizes expertise, customer care, and accountability. For serious projects, it's crucial to find a partner who values your business and delivers on their promises.