The Tech Pros of Grand Traverse Inc.

When my husband dropped his computer, I was in a bind. I called and left a message for Mark, not expecting a response. To my surprise, he called me back. Despite being on vacation, his responsiveness made me feel valued as a customer. He was very helpful, and I recommend him.

I had what appeared to be a short in my desktop pc. After troubleshooting and unsuccessful attempts to diagnose the issue I called Tech Pros to see if they could do a repair on the weekend and save my work project deadline. While Mark was busy he did take some time to offer some insight on the problms I was facing. A few texts between us and I had a solution I could attempt on my own. Thankfully Mark was exactly right and after a parts swap I was up and running. There aren't many places that offer tech support on the weekend but Tech Pros does and with very responsive knowledgeable staff. I did the work myself, but absolutely appreciate Mark taking time out of his already busy weekend to help guide me to a potential solution.

Mark has supported our organization's website for several years. He is always available to help troubleshoot or answer my questions. I am not a technology type person and he always takes time to help me figure out what the heck happened. He is personable, knowledgeable, dependable and I am very grateful for his support , guidance and understanding. Carol Baldwin , Western Dressage Association of Michigan.

Mark built and maintains my website and I couldn't be more satisfied with his work. Communication and work is always top tier and professional.

Mark is informed, efficient, and best of all for me, patient. I am not all that tech savvy and he has really taught and helped me get more that way.

Mark at Tech. Pros does a fantastic job! Wonderful hands-on expert service. I don't know what I would do without him! I highly, highly recommend Tech. Pros! Pete B.