Techie Dudes

It's been a while now, but I went there once and I will never go back! First, I brought my laptop in because the screen kept glitching. I suspected it might be due to a loose battery. They took it in and called me the next day, saying the issue was actually with the screen--that it was slightly bent. They told me it would cost almost $400 to fix, with 70% of that being for labor. I kind of understood the labor part, and I was willing to pay anything because this laptop was a gift from my dad, and I really wanted to keep it working. I paid full price, but when I got it back, it felt so loose and fragile. I used it for not even a minute before the screen popped out and started glitching again. I couldn't even open it without the screen popping off. The hinges were loose, and when I brought it back, the girl there gave me such a bad attitude--like it was my fault the screen popped out! She was visibly upset. They took it in again and called me the next day, saying they needed to fix the back cover of the laptop, which would cost me even more money. At that point, I realized I could've just bought a brand-new, working laptop. I declined the repair and asked for my laptop back. The worker kept trying to persuade me to let them keep it so they could "recycle it." I insisted on getting it back, and we were on the phone for a while. He kept saying that since I wouldn't use it, they had a good place to recycle it. But I was planning to use it--and to take it somewhere else for a second opinion. Honestly, it felt like they just wanted the good parts I had already paid for to use in other laptops. So upsetting. Worst experience ever!

Techie Dudes is my first call when I have technical difficulties with my laptop. I can bring it in or an assessment and trust that I will not only get a thorough summary of the identified problem, but also recommendations for what I do (or not do) moving forward. Most recently, George was particularly helpful in making me feel like my laptop was in good hands, going above and beyond to ensure that I left better of than when I came in. Thanks George & Techie Dudes. I hope others give you the chance to give them the same level of support!

The staff at Techie Dudes are awesome. They were extremely helpful and were great at communicating the timing, pricing, and options available to me. They met or exceeded my expectations in every way.

My workplace need an update on some of the Wi-Fi points in the building. Brian came out and gave a few quotes on what we would most likely need and came to install them just the other day. Techie Dudes was very fairly priced and extremely professional. We are so grateful for the help and the professionalism! Thanks for everything, Brian!

I nearly bricked my gaming rig with excess stupidity. Brought it to these guys the same day, and had it back at home and working again within 24 hours, with a detailed explanation of the problem and solution. Everyone on the staff seemed very knowledgeable and friendly. Highly recommend.

Had a great experience working with Techie Dudes. we had them out to our home on two occasions to assist with computer issues. First Eric, then Brian were both friendly, knowledgeable and professional. Brian went above and beyond in getting our situation resolved and was a pleasure to work with. They are prompt and efficient. Great to know of a resource like Techie Dudes! We highly recommend them!

1st I had a review on here when this happened and it looks like they deleted it. This is my experience. They came recommended. I would never use them again and wish I could give negative stars. I brought in my laptop as it seemed the battery wouldn't hold it charge and would not charge at all. I was told I would hear back in 2 days. A week later and I had not heard back. I called and they said it would be a week or more not 2 days. It even said it on my paperwork 2 days. Speaking of paperwork, when I dropped it off when I got home I realized I had the wrong paperwork. This is not good as they put the passwords on this paperwork. When I finally heard back they said it was the battery and it was close to exploding. I went in and they showed it to me. When they were putting it back together so I could take it, they lost some of my screws to hold it together. So now I have weird screws. Today i was looking at and they did not put it back together right. It should not be bulging like it is in the pictures. I am also going to open it up to make sure they put everything in there and didn't take anything. I also hear something rambling around. I was told by an it expert with years of experience that even without the battery I should be able to run on the laptop while plugged in. It does not turn on.

Wonderful wonderful tech company! Super nice guys and so knowledgeable! They are my one and only call!