ThinkTank Solutions

In February of 2015 I met with the owner of Think Tank Solutions (PIERRE YANCY) to discuss having a web site built for my new business. We came to a meeting of the minds regarding price and timeframes to have the work completed. The company did not have a new client questionnaire, so I actually created a 32 question questionnaire to help me be clear about what I needed. I provided high quality photographs for the site. I provided 7 pages of data with headings for each page. I paid a $600- deposit. I specifically explained that I worked a lot of hours at my job and needed a web design company that could work independently and provide me with pages that I could approve or tweak through-out the process. Per our written contract, the site was to be completed in 8 days. Six months has elapsed and I have only had ONE page of the site completed. I have only had one 'skype' appointment with the web designer. I reached out to the company with a friendly tone and assumed that their business had really grown and that my project had gotten lost in the shuffle. No worries, simply refund my deposit and I will build my own web site. I was not looking to re-kindle the business relationship. My project was not a priority, so I need to move on. The owner called promptly and offered to get the project completed in 3 business days. I declined the offer and simply asked for a refund. He said he would process the refund a month ago. Still no refund. I have followed up twice with no response. This is a shabby way to do business. I kept up my end of the bargain, I paid my deposit, I provided more than was required to get my site working. I am again asking for my refund. It isn't the money, it is the principle. Small claims court is my next course of action. I cannot recommend that anyone do business with this company. Pierre Yancy is not an man of his word. He is very quick to take your money, but there is no follow-up or commitment to providing good customer service.

Let me tell you about my experience with Pierre Yancy and Think Tank Solutions LLC. Pierre Yancy agreed to produce a mobile application and website. We agreed contractually to a deposit and he insisted to have it sent electronically! Mistake!! Once he received his deposit I never seen any work done. I confronted this young brother several times for several months and I have yet to receive my deposit back or proof of any work done on my project. DO NOT WORK WITH PIERRE OR THINK TANK SOLUTIONS LLC in Kansas City Mo!! I am currently filing a complaint with the BBB, Chamber of Commerce, and have already sued him in court!! Also, I would do a back ground check on him!! Lesson learned!!

I was suffering to get my site up in the search engine.I was need extreme SEO to get it on top. I used so many services but finally get fulfill after getting Think tank solutions SEO service.

Good and fast service Their customer service is hardly acceptable.They easily understand my demand and deliver as my requirements. Manager,staffs all are work together for the best sevice.I hope they will progress rapidly..Recommended for their web services.

Ahit

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