Neon Appeal Digital Marketing

After seeing Gia's work on a friend's business website and reading great reviews, I felt confident hiring Neon Appeal for my website update project. However, my experience was not a positive one. I initially reached out to Neon Appeal through the contact page on their website. I didn't get a response for a very long time. Still, when Gia did respond, she was apologetic and said she was available to discuss my project needs. I should have known then that communication and responding would be an issue. Still, I gave them the benefit of the doubt and called anyway. We met and discussed my project, needs, and goals. Gia is amazing at understanding her client's needs. She listened to my vision, adopted it, and helped expand it beyond what I was thinking. Her Ideas were powerful and I left the meeting excited with next steps. Things took a turn for the worse from here. I received our agreement, sent the $400 deposit, and completed the tasks that Gia and her partner gave me. I gave them the permissions they needed to access my websites and expected the work to begin. The work never began. Not only did the work never begin, Gia was terrible at communicating. I extended deadlines because I knew that she had a full plate, and I wasn't in a big hurry. But every deadline became a missed deadline, and after about six months of waiting and seeing no movement on the project, I canceled the agreement and asked for a refund of the $400 deposit. Gia tried to tell me they had been working on the site, but she didn't know that I changed some passwords a couple of months before I canceled the contract. I figured if they were working on the site, they would contact me about being unable to access it. She never did. Initially, Gia didn't want to refund the deposit. Finally, she agreed to after I told her there had been no movement on the project. We agreed on a date she would refund the deposit. That date came and went. Gia has never refunded my deposit. Finally, in March of this year, a full year and a half after entering into the agreement, I decided to free myself from the stress of trying to collect a debt. I released the debt and the attachment to this project and am moving on. I wish Gia well on her projects; she is a fantastic artist, and I'm sad that I didn't get the results that other reviewers have realized.

Our firm, Jennings & Fulton LTD, recently hired Gia and her team to re-design our website. We are a law firm and having an impactful and engaging website is a huge factor in attracting potential clients. Gia and her team went above and beyond for us from start to finish! From her innovative design ideas, to her fast and timely communication, to making sure that we were aware of the design process with step by step instructions. We will definitely be using Gia and her team in the future!

Gia is fantastic to work with! Her creativity and professionalism matched with her quick turnaround time made it fun to spitball ideas and create our perfect new logo! Very high quality work with an affordable price! 100% recommend!

I can not say enough about about Gia and her team at Neon Appeal!! Absolutely first class in their professionalism! Gia and her team are so easy and comfortable to work with and bring your vision to life in a way that's exceeds your expectations truly! The talent in their design work is fantastic and impressive as well!! Gia and the Neon Appeal team are so impressively detail oriented down to things that you have not even considered it is astonishing! These guys are superstars and I could recommend them any higher! If you are considering any website and it graphic design work there is only one place Gia and team Neon Appeal! You will not be disappointed!! Thank you so much guys for everything! I look forward to continue with every step of growth we have planned!!

We are a small business that just opened, and we as business owners have been doing our research when it comes to finding the best website designer in our area. We were referred to neon appeal, and I must say it was the best decision that we have made thus far. Gia and her team are very professional and literally took the time to meet with us and really listened to our wants as needs for the website, and her team did exactly that, took our vision to the next level. We are so excited for our journey and we could not have done it without neon appeal. Thank you

If it were possible to give them 10 stars I would. From my very first contact with Gia and Eric it's been an amazing journey. From visualizing my website to seeing it materialize. Gia's ability to really process ideas into real imagery is incredible. Eric's vast knowledge and expertise in the "science" side of creating and optimizing a site is super impressive. I could not have been happier with the results and being able to partner with some truly genuine people. Mahalo Gia and Eric!!!

Gia at Neon Appeal created my business cards, signature, and updated my logo. She's ultra talented and super responsive. Highly recommendEd. 5 stars!!

Gia and Eric have done an amazing job improving my marketing and getting my brand out there! They completely refreshed my website with a clean professional look and have really energized my social media presence with exciting photos and videos. Thank you so much for supercharging my marketing in 2021!