Net NV

Finally got to tell Spectrum to suck it! I have Net NV at work and recently made the switch at home. Customer service is always great. The service is cheaper and just as fast as Spectrum. Seriously, just switch.

So glad I switched from Spectrum. They are nothing but trouble and their customer service is terrible. NetNV has been the exact opposite. Smooth sailing from the start. Customer service is friendly, helpful and very responsive - AND from local people here in northern Nevada. Ditch Spectrum. They suck.

I switched from Spectrum to Net NV for 2 of my condos and couldn't be happier. The installation was super fast, the speeds are excellent and I'm saving money. Buy local and ditch the big internet companies. I highly recommend NV Net.

Net NV sold me their product and charged me $100 to install their equipment. They provided service for four months and then informed me they would no longer provide service and wanted their equipment back. I asked for a refund for the installation and they said no! After they removed the equipment and discontinued service they charged me for another month of service. After I complained they said they would refund the money. Three weeks and still waiting for the refund. They must write their own google reviews to get five stars. After my initial post they stepped up and took care of things. So I upped them to three stars.

We've been happy NetNV customers for over 2 years. Great service and customer service is always excellent. We have had little to no issues with our internet. Any questions or concerns we've had have been addressed promptly with the utmost professionalism. Highly recommend NetNV!

The WISP service provided by Net NV is top notch. The service and responsiveness provided by the team is exceptional. I had a couple of issues on my end during the initial install and they were able to resolve those for me without any additional fees. My internet is very fast (100x100) and is also very reliable. I have never had a noticeable or lengthy interruption in my service. I am happy to have their service and glad that it is a locally owned company here in Reno.

After 5 different providers and 16 years of dealing with slow speed and connections that were down more than they were up, I found NET NV. From the first contact I knew this was a company with people who truly care about their customers and strive to provide the best service possible. Everyone I've talked to has been knowledgeable, courteous and a pleasure to work with. Each time I called I talked to a real person, or when I left a message, within a very short time, I always got a call back. What a difference from the "so-called service" I received from the other 5 providers who seldom answered the phone and never returned calls. The day my new service was to be hooked up Kyle came out - arrived on time - then got me up and running in no time. He even checked to make sure my speed was where it was supposed to be before he left. I now have the speed I should have with no loss of connection! Living in a rural area I highly recommend NET NV anywhere they provide service. If you want an ISP with service you can depend on you won't be sorry! My experience with NET NV, my new forever ISP, has been awesome!

Contacted Net NV for internet as I was just moving into a rental. My move in date was shifted several times and the landlord required no roof penetrations on the mounting. The team from Net NV worked with me on each issue, always polite, helpful and professional. They found a surface mount antenna that met the needs of the landlord and has proven to be very stable in 49+ mph winds. Internet connection has been stable and F A S T! If there were a 6th star I would give it to them.