Uwharrie Technology, Inc.

Excellent service and communication. New to the area, so happy I found them. Great job Kong and Team!!!

I am pleased with my visit and service received at Uwharrie. My lap top screen latch had broken. Jack got it fixed within 24 hours. Very friendly people and reasonable.

I went in last week with 2 different issues. 1. My existing MacBook/Pro was misbehaving. They ran some test and were able to fix it on the spot at a very reasonable price. We were off to a good start. 2. I also needed to purchase a new computer for work. I brought in the requirement sheet from my office with what the computer will need to have (none of which I understood). Thomas Taylor understood and ordered what I needed at this appointment. I expected the computer the week of the 18th. They called today and said it had arrived. I picked it up about an hour ago and it is so fast. What a difference with work already. I am so excited to get started with my new laptop. Thank you Uwharrie Technology and thank you to Thomas Taylor for providing such great service.

Reliable, honest, and knowledgeable. Sarah, greeted me and asked me what the issue was with my computer. Jamie, diagnosed the problem very quickly and gave me several options. I recommend this professional organization you will not be disappointed.

I am a lawyer/small business owner. I have two Synology network attached storage (NAS) devices. I started getting messages that the drives in one of the devices was going bad. Having had a nightmare experience with a different authorized Synology vendor, I decided to try another authorized Synology vendor to help me with this problem. I contacted Uwharrie Technology, Inc. and they helped me understand the problem during a phone call and then gave me a proposed solution and price quote. They did what they said they were going to do, when they said they were going to do it, and my problem was resolved just as they had explained it would be. They were very responsive to all of my phone calls and/or emails from the first time I contacted them until my problem was resolved. Although they are located at least an hour away from me (I'm in Winston Salem, NC), they were able to do a lot by connecting to my computer remotely. I had several power interruptions in my building while they were applying the solution to my problem which made the process a lot more difficult than it should have been, but Uwharrie did not charge me extra for the extra time they had to invest due to the power outages. Another thing I really liked about Uwharrie is they didn't try to upsell me on anything- products or services or anything else. They simply analyzed my problem, proposed a solution that I could accept or decline, then fixed the problem according to the plan and budget they proposed. I highly recommend them.

I needed thermal paste for a switch repair and was in a pinch...I do a lot of computer work on the side and had the opportunity to see what happens in the back. They have everything they need to do a quality computer repair...

Very knowledable and willing to take the time to understand your business needs. Also has pulled me out of the ditch on my personal computer issues. Very helpful resource on my guick dial.

I would recommend this computer store to anyone. I recently went in to get my computer serviced I was pleased with the outcome.