ITSco - Durham Managed IT Services Company

We've been partnering with [ITSco for over 20 years, and their service has consistently exceeded our expectations. Their team is not only highly skilled and knowledgeable but also incredibly responsive and dedicated. Whether it's routine maintenance or urgent support, they always go above and beyond to ensure our IT infrastructure runs smoothly. Their proactive approach has saved us countless hours and prevented potential issues before they arise. We couldn't be happier with their exceptional service and unwavering commitment to our success. Highly recommend!

One of Itsco Employees Larry ALWAYS delivers! This time he was able to fix my disconnected monitor (out of the blue from my docking station) and help me get Windows Snipping tool set up so I can test it out and possibly get rid of a paid tool I have been using for years. Very helpful and he always goes above and beyond! I appreciate him a lot!

I first came to know the work of engineers Greg Wassil and Pete Burgess at ITSco about twelve years ago, while at a large, multi-office medical practice, and have found them to be excellent technical partners, whether providing remote support for Dell / EMC systems, complex Cisco switches or wireless solutions. In addition to having excellent technical backgrounds and experience, both are genuinely nice people, equally at ease talking with in-house technical staff and the C-level people who sign the checks. When I moved to a small tax and estate law firm, I re-connected with ITSco for all of our firm's software purchases, SonicWall licensing and Office 365 tenant services, and find their prices and service to be second to none. My best and favorite ITSco service experience happened one Friday night about a year ago, when an old out-of-warranty Dell switch breathed its last. I had been on-site, trying to get someone from (gigantic) Dell to sell me a simple switch. No one would help because it was after business hours, on a Friday, etc. No one. I sent an email to Marla Wolf at ITSco, and she answered me back THAT NIGHT and got me engineer's recommendations for (better) Cisco switches right away. By the time someone from Dell managed to contact me on Monday, the new Cisco switches were already on order with ITSco. The firm recently purchased a new Dell server from ITSco, at a better price than I could order it directly, and with technical oversight from people I trust. I give Integrated Technical Services my highest recommendation.

My experience with this company thus far has been great.

Charles is always very prompt in finding solutions to our problems/issues

This company is great, and I look forward to working with them in the future. Alex is fantastic and went above and beyond to help our business.

Fast and great technical resources for Cisco / Meraki.

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