Hostek

i had been having an issue with my email not being delivered to any gmail addresses. Neil got right on it, he enabled the DKIM, SPF and DMARC record for my domain, created an email account and tested before contacting me. This was all done so quickly, I was amazed. Give Neil a gold star for me. Thank you so much for your continuous quick support. Glenn

The worst company that you can ever imagine. Service is Zero, communication is zero, customer care zero. They are happy to take your money but the services they provide is zilch. They took money from my bank even after I terminated the contract a few months ago and will not even offer a refund. In fact, they admitted in their recent newsletter how bad they have been. Stay away from this company.

I've been with Hostek for over 15 years, experiencing both highs and lows along the way. I appreciate their deep expertise in ColdFusion and their ongoing commitment to delivering excellent customer service. I'm glad to continue partnering with them and look forward to seeing their services continue to evolve and improve. I would also like to specifically thank Chris for all their help and support.

Critical Failure: Hostek Unable to Fix HTTPS Redirect Issue for Over a Week !! I am writing this review to express my profound disappointment and frustration with the service provided by Hostek. For more than a week, my website has been plagued by a critical issue: the HTTPS address is automatically and incorrectly redirecting to a different URL. This is not a minor configuration problem; it's a fundamental issue that severely impacts my website's accessibility, user trust, and potentially its search engine ranking. Despite contacting Hostek support over a week ago, they have been completely unable to diagnose and resolve this problem. A week is an unacceptable amount of time for a hosting provider to leave such a critical fault unresolved. The lack of effective action and communication suggests a serious deficiency in their technical capabilities or support processes. A reliable hosting service is paramount for any online presence, and Hostek has fundamentally failed in this regard. Their inability to fix this persistent HTTPS redirection issue demonstrates a lack of competence or resources needed to handle anything beyond the most basic hosting problems. Based on this experience, I cannot recommend Hostek to anyone who values reliability and timely technical support. This prolonged failure to provide a core service is simply unacceptable. I urge Hostek to escalate this matter immediately and provide a resolution. Potential customers should be aware of this significant lapse in service before entrusting their websites to Hostek. Ticket ID #7203

I have used Hostek for my websites for many years and in general have been satisfied with the support. Some agents stand out for their prompt resolution of my issues. Hassan recently handled a support ticket efficiently and promptly - restoring an eCommerce site

Hostek Support was great to work with. They were quick to respond and all the Support Team was knowledgeable with my issues. Vladimir was the last person I worked with and he found the problem and fixed it quickly.

Hostek tech support fixed an email problem I was having the same day. They were very responsive and identified the issue I was having quickly. It's refreshing to do business with a company today that actually cares about their customer. Many thanks to Claire from Hostek for providing great customer and technical service!

Excellent service from Hostek's support group! Chris especially is very knowledgeable and provides detailed information! I always feel confident that our questions will be answered and any issues resolved.