Odysys

I am thoroughly impressed with the professionalism of the folks at Odysys. They just built me a wonderful new website and switched over my online reservation system, and the experience has been exceptional. McKenzie was patient and extremely responsive to my need for revisions. Changing up a website can be a fraught experience, and I was nervous that the new site might not measure up, or have technical glitches. I am not especially technical, and it turns out I didn't need to be. So far the new site is wonderful. The reservation system is integrated into the site itself and is extremely easy to use. And it's super easy to change out content. I am really happy with Odysys and look forward to a long and fruitful relationship!

My B&B is Bear Spirit Lodge in Western Montana in the Mission Mountains where nature abounds! The Odysys staff provides truly exceptional service! They listen well, have a very positive attitude, do all the work with great attention to timelines & details.They demonstrate excellent expertise in all that they do! I moved my website account to them in April 2017 & have been so pleased with my website complete makeover & their services. Most recently, I switched to their reservation program & love it. They accommodated my impending timelines & took care of everything in a very short period of time. Kudos to Odysys & especially Ben & McKenzie!

Our b&b has been an Odysys customer since January 2017 when we migrated our website from another host. The cost to upgrade our old site to mobile was going to be very expensive. Working with Odysys is more like a lease and the product is constantly being upgraded as technology changes. The transition was seamless and now we have a responsive website that I can easily edit myself. In August 2018 we also began using the newsletter service that Odysys has a monthly add-on feature. I easily cover the cost with bookings and I stay engaged and in front of my customers for repeat business. Special shout out to Ben and Tyler for their excellent customer service.

Odysys provides an outstanding product and terrific customer support. My first contact was with Ivy and she came directly to me to demo their web building product on site. I was thoroughly impressed and signed up immediately. Ben and Kent have provided ongoing support and I even had the pleasure of meeting both of them personally at a CABBI conference. Ben in particular is very responsive to both technical questions and suggestions for improvements. I have received many compliments on my website and look forward to a long productive relationship.

The business I work for recently switched to using Odysys and we have been very happy. They helped us update and transfer over our existing website and then optimize the searchability of it; they were responsive to our individual preferences with the design, helping me embed a third party widget I had found. The biggest plus to Odysys however has definitely been the costumer support. Whenever I have questions regarding anything to do with our website or SEO it is incredibly easy to message one of the members of the Odysys team who usually responds within a few minutes. Since the booking engine and website hosting company we used to use has next to no customer services, the stellar support that Odysys provides (both over the phone and online) has really made our transition to using their services purely a positive one.

I am currently putting my personal finishing tweaks on my Inn's new website and I could not be happier with the outcome the Odysys designers created. More than that, the response time via email with the Odysys team has been stellar. In particular, the customer success "point man" Jeff, whose customer service, attention to detail, response time and personal touches made this process, which can often seem overwhelming, a PLEASURE. For site changes I wanted to tackle personally, the back office system is easy-peasy. The CEO Kent has also been very accessible and responsive, and it was his informative webinar that turned me onto Odysys. I am certain that I've made a great move for my business, as well as my psyche! Tommy D, Barnstable, MA

Thank you Odysys for the great website as well as the great SEO, education and support. Now, no one ever says "I couldn't find you on the internet" and my B&B is doing over double the business it did last year! You are always making improvements... never resting on your laurels and even on weekends your support team is available. Would expect to pay more but the cost is no more than my previous vendor who offered a whole lot less. March 2017 - Now that I have been with Odysys for a full year I can honestly say it is the best business decision I ever made in 20 yrs of innkeeping. My occupancy is still up with no sign of slowing down. The support is still great and new innovations are the standard. I can't wait for my allocator service to activate! It's going to save me a ton of time and stress.

Last summer in 2015, I needed a new website. I discovered more about Odysys through one of their general marketing promotions. After discussing and seeing the different websites that they could create for our two bed and breakfasts, I thought changing my website company was definitely the way to go! Of course, as a business owner I looked at their rates. I thought, "Wow, how can they give this kind of quality at such a low rate?" After approving our new website, we went live. The whole time, "I kept thinking is this too good to be true? A new website, a lower rate, and guess what, I got customer service, too! Ben Lloyd offered to help me with SEO next. Now I have been responsible for doing my own SEO during the last 13 yrs. I have hopped from one advisor to the next. I have never felt like our business was getting satisfactory results. Of course, we were looking to get ahead of the competition. With Ben's previous SEO experience, he quickly put his finger on what we needed to do. He created a plan and followed through. We are seeing regular improvements. I really like his open door policy: you contact him by phone or email and he is ready to help. Even though we are miles apart, we can share a computer screen. He has clearly taught me what I could do independently in addition to his efforts. Right now, I am passing on the word to my fellow business people. I want them to have better websites at a lower rate, too. Ben is a very smart and polite man. I wish him and the other people on the team the best as they grow their Odysys business. Good things happen to good people, so that is my prediction that Odysys will definitely be continuing on their road to more successful contacts and helping other businesses!