M2 NETNERDS

I had a great experience! They are very popular so there was a bit of a wait but I can see now why they are so popular! When you call you get to talk to a tech, not an automated line. They are easy to talk to and don't have egos. I never felt looked down for asking questions! They did a great job of keeping me informed and their pricing was extremely fair for the high quality of work they did. Definitely going back!

Caleb and Alyssa did well at keeping in contact with me. The price for services was fair, and I feel like they addressed all of my concerns very adequately. The work performed on my PC was excellent. I will definitely return for future upgrades and would definitely recommend them. If they can recreate this experience for my next visit they get the 5th star!

Extremely helpful and good service, helped with getting my pc working and running again. Will be my go-to for any future computer troubles. Thank you guys again!

Very helpful staff. Pleasant little location. Needed some fans for my PC case and they had a variety of options and the price was competitive. I look forward to using them again in the future.

I've never really had to go here, for I am not much of the tech-savvy guy, but I do trust them to be honest in their line of work. Would I take my equipment to them? Yes, always

These guys are aces! Their customer service is that which you just don't see anymore. They ask questions, look over where you're at and how to get you the best service possible and it's reasonable pricing. Highly recommend them. We're on the edge of Hermiston- the tween zone, and have gotten the run around from other carriers. Mach Media/ net nerds were happy to help and made us feel important!

These guys built my pc about 6 years ago and has ran like a tank ever since i was at the time and now am still happy with my build and look forward to more upgrades and builds in the future

Edit: Brenda contacted me today and explained to me that she took over as manager in August, and shortly afterwards the 'senior tech' was fired, mainly due to his misogynist views. She also had to let another tech go as well. She also reviewed the repair notes and discovered that he (senior tech) left very sparse notes about what he did. Brenda was willing to make the situation right, but due to do our locations, that is no longer an option. I bought my wife computer parts so she could build her own computer, she ran into a few issues and ended up taking the system into this shop. They 'fixed' the problems but also stole 2 120mm fans that she provided and asked to be installed, and they also lied to her about a piece of hardware that was in their words bent. She mailed me the whole system, and the supposed bent drive which was not damaged at all. I am fairly certain at this point they saw a women who professed to not have much knowledge of computers, and decided that she would be an easy mark, so they fixed the major issue, then told her that the fans were installed (she never checked) and that the drive was damaged. They also installed software that she did not ask for and then pretended that they did not understand what she had asked them to do. This was in June of 2020, I just now discovered exactly what happened, as she was using the system and is now in the process of moving so sent it to me to clean/store and do general housekeeping on.