HQ - King of Prussia

Signed up for a 12 month agreement which took literally 2 minutes to do. then 3 weeks after signing I realized the office area is not suitable for me. I have tried to see about canceling since its been less than a month. There is no cancelation allowed. then i reached out to the help desk which gave an option for me to have Regus list my office for lease to another customer. I informed the Regus front desk about this option and they say they are not able to verify this information. So, I forward the email and copy and pasted the email from the Regus help desk stating this option, it is now been over 2 weeks and they still are looking for the email and trying to resolve it. This is the worst experience. I would totally avoid all REGUS as they are quick to lock you and there is no way out of the agreement even if you decide to cancel the next day. Horrible resolution center to assist with any issues.

This location is inflexible and shows little regard for customer service. We booked a combination of half-day and full-day conference rooms over two days. On the first day, we arrived an hour early, but they insisted on charging us extra for a room that wasn't even occupied. To make matters worse, we ended up paying more for the half-day reservation than for the full day. The lack of flexibility and unwillingness to accommodate us was disappointing, especially considering this is such a great location.

The Manager and the Front Desk Ladies are the best and most professional people I've encoded in Regus. I've been using on-and-off Regus for years but these ladies are the best. Now. Regus is an amazing company, and services, but the online and service desk (call customer service) is TERRIBLE. That's the reason of on-and-off relationship.

Clean, quiet, modern and efficient

Very nice

Awesome staff

Grate location

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