GKG.NET - Silentium Designs - DowntownIT

Don't even think about using this site! My website has been down for years. I can't get them to fix it or release it.

Great LOCAL web host. I love that I can speak with someone when I have a problem. They recently experienced a catastrophic service outage that lasted 3 days. I so highly value their customer service and will continue hosting my business with them.

Customer support does not respond. Ticket opened almost a week with nothing but the autoresponse that a ticket was opened. Support calls go immediately to voicemail that nobody apparently checks.

Don't know about other folks who've had problems, but I've used GKG for domain registration for years, for my site for the books I write and for several different nonprofits. When I do have questions I've always been impressed by their customer supports. They're really conscientious and often even follow up a day later to make sure that the solutions they suggest still work. I've recommended them to lots of folks and will continue to do so. Paul Loeb, author Soul of a Citizen

Our service has been down now for over 48 hours. During that time, we have not been able to receive any emails, and it is killing our business. We are unable to communicate our issue to GKG, as they have only an outgoing message on their phone, and for us, there is no other way to get in touch with them.

Like other reviews the service goes down all the time. You can NEVER talk to support. The staff that answers the email / phones can not help you, all they say is ill open a ticket with the admin. It takes a lot for me to write a bad review but after 3 month with no support / answers I'm done with them.

Avoid this business at all costs. Worst business I have ever worked with.

Great support great service. Local IOT Services Provider Find your Domain here