Fastboy Marketing & Construction

This a good good compay to work with.. very professional ,care and concern your daily business They always getting in touch you to help you in next level for business improvement.. especially their representatives are vey patient and talk very politely in any department.. Thank you Fast Boy Thank you em Yen

Fastboy grew big and sadly became too greedy. I have 2 of my salons using GoPOS and GoBooking. The first salon I used GoPOS since 2021 and everything back then was fine. The newer business I registered GoPOS in late 2023/early 2024 and it's been a big mess. First of all, DRITY TACTICS with promises on promotional package to lure customers into year-long contact while the promises fell short of expectations. Before, the GoPOS and GoBooking were flexible and could work with any merchant processor, then they locked it down with Rich payment as their preferred payment processor. I purchased year-long package with hardware and Rich Payment merchant contract unknowingly that I was tricked into a rabbit hole of expensive software and rate. Rich Payment couldn't match my on-going rate so I didn't use it. When I wanted to drop Rich payment, my account manager said I had to pay around $700 as payment for hardware or pack it up and ship it back. Like I had the time to do so and my salon was already in operation. So I used my own merchant processor while leaving Rich Payment alone and paid the $30 penalty for 12 months. After a year, I called to cancel Rich merchant and they didn't explained clearly "stand alone" mode (you can't use POS with another processor), which is a new policy in 2024. Account manager went ahead and updated my POS with a locked down "stand-alone mode" version. Now I'm stuck with an expensive POS and still have to do payment MANUALLY. When I asked to roll me back, they said they are no longer working with Rich Payment and I must use their own Fastboy merchant processor. WTF! What's the purpose of paying for a POS when I had to put in tickets by hand. Second, software falls short of expectations with too many bugs and slowness. Version 3.0 is a disaster with unreasonable task flow, slow response time, too many bugs, too many updates and they made things complicated. But we were all forced into using version 3.0 because it's the only one that works with iPad & Clover Terminal. Every time Fastboy rolled out new update, customers were being kept in the dark because there were no feature-list or update list to follow up. Fastboy treated its clients like guinea pigs with new features and just forced update during business hours. It's 2025 and Version 3.0 doesn't fully work on iPad or mobile phone screen. Good luck managing your business on the road because it's impossible to do so. I'm still using the old version 2.0 for booking/monitor appointments on my phone because it works fast and reliable. Then what am I paying extra for the newer version for?! Third, Fastboy doesn't know how to honor its loyal customers. No flexibility no compromise, they just had different sale packages here and there and forced everyone to follow suite regardless of the situation. As the company grew, it neglected its client and got too greedy instead of focus on customer service and improve its software. Sale rep/manager were helpful but got too tied up with company policy so they couldn't do much. They even lied to me about technical issues (I'm a IT guy, I know what can't and can be done server-side) It's a shame because I do like the software of the old days and it takes too much time to re-train my staffs with new POS but if it's what it takes to make things easier and cheaper, I will be looking else where.

NOT RECOMMEND TO ANY NAIL BUSINESSES I've been using the POS system and card machine from this company for my nail salon, and unfortunately, my experience has been disappointing. Despite calling several times to resolve an issue, I continue to be charged a $30 monthly fee, and I can't figure out why. Additionally, I was initially promised a flat 2% fee for card transactions, but once I started using the service, the fee was unexpectedly raised to 2.5%. The card machine itself is very slow and frequently disconnects, causing delays and frustrations. I also signed up for a 3-month SEO package through Google, but during that time, my rating didn't improve at all. Not a single post was made by their team on Google, so it's no surprise my rating didn't change. Overall, the customer service has been poor, and I'm disappointed with the lack of attention to my concerns. I've been wanting to support this company, but at this point, I'll be looking for a better solution elsewhere.

This business continues to send me junk mail almost weekly. I will be contacting the state attorney general if another attempt is made to solicit my business.

Would not recommend this company. Messed up my whole business profile and never helped me figure it out

I am absolutely thrilled with the exceptional services provided by Fastboy Marketing Company! From the moment I decided to partner with them for my marketing needs, they have consistently exceeded my expectations in every way. Fastboy Marketing Company's team is not just a group of professionals; they are true marketing wizards. Their knowledge and expertise in the field are second to none. They took the time to thoroughly understand my business, its unique challenges, and my goals, and then they crafted a customized marketing strategy that was nothing short of brilliant. The team at Fastboy Marketing Company is also incredibly responsive and accommodating, and I was so lucky to have Mr. Tam to be our page manager. Whenever I had questions or needed adjustments to our strategy, Tam was very quick to address my concerns and make necessary changes. His dedication to client satisfaction is truly remarkable. One of the things that really sets Fastboy Marketing Company apart is their dedication to transparency and communication. They kept me in the loop at every stage of our campaign, providing regular updates and detailed reports on the progress we were making. This level of transparency made me feel confident that I was making the right investment in my business, and I saw a significant increase in leads and conversions. In conclusion, if you're looking for a marketing partner that delivers outstanding results, offers exceptional communication, and goes above and beyond to meet your business needs, look no further than Fastboy Marketing Company. They have taken my business to new heights, and I am grateful for their expertise and commitment. I wholeheartedly give them a five-star rating and highly recommend their services to anyone seeking top-notch marketing solutions. Fastboy Marketing Company is the real deal!

Fastboy offers multiple good services. I would like to have special THANKS to Mr. Tam for his wonderful assistance. Tam and his team are very dedicated and responsible. I love how fast he responsed to all of my concerns and questions whenever I need. I highly recommend Fastboy for anyone who is looking for a marketing services for the businesses. Tam has been helping us out very good with all of our locations!! They deserve FIVE STARS for all their effort and hard work!! I'm very happy with Fastboy services!!

I worked with Phat and it was fun. His customer service is excellent and he always responds quickly. Phat has made my online business account much easier and more efficient. If you need someone to help you with your online business, ask Phat and you won't be disappointed.