Smartwebs, Inc.

Current customer of Smartwebs here, have been for years. I am shocked at the deterioration of the smartwebs product. When I first signed on with them 6 or 7 years ago it never worked perfectly, but I was able to find workarounds for every problem and the software was very useful. Fast forward to a year or two back when they decided to pursue accounting in their software and it has been down hill from there. But don't worry, even if their software is completely unusable they will still bill you fully! Would give 0 starts if possible. They will promise the world and deliver nothing. Moving on to greener pastures.

The team of professionals at Smartwebs are constantly striving to enhance their suite of products with new innovations that make my job of managing community associations easier. The tech support team treats customers with kindness and respect. Even through the transition to working from home, tech support remained professional and responsive. I highly recommend Smartwebs!

Being a Community Manager for over 10 years I can't say enough great things about SmartWebs. The system makes my job so much more efficient. I love the ability to prepare a letter, attach a photo and send the letter all in one process. The time I'm spending for site reviews is reduced and I'm able to spend more time on other tasks. I highly recommend SmartWebs!

I am very impressed with the ease of access to email Smartwebs support and get my issue resolved within 24 hours or less! Considering my job revolves around using Smartwebs for HOA reviews daily. It is helpful that I am able to move forward with my job using Smartwebs prompt, professional customer service, never anything less! Thank you for all y'all do!

I've know Shawn well over 20 years. The development of the Smartwebs products emerged just when our industry needed them! CMA has incorporated each of the products as they came available. Excellent tools and customer service.The products make our jobs easier while providing our clients with up to date technology. Thank you to the Smartwebs Team!!!

We are early adapters when it comes to finding faster, smarter ways of doing property management here in the Detroit area. Smartwebs fit perfectly with that philosophy when we signed up with them six years ago. Our managers are using SmartViolations in the field and back at the office to process compliance issues fast, accurately and with the minimum of administrative hassle. Their help desk gets us out of trouble anytime we get off track. Just great people to work with. I wholeheartedly endorse their services.

Been using SmartWebs at my job for years now. They are very responsive and have constant updates to improve the different platforms within SmartWebs. They make life a lot easier!!!! Thank you SmartWebs!!!

Our company has been using Smartwebs for three years. Our account is extremely complex and I truly don't believe that another company/team could have gotten us through the implementation of a new system. Everyone on the team has been extremely patient with us and has provided an incredibly high level of customer service. We have made several custom requests and they have not only listened and considered all our requests, but also implemented several of them. Our company, and I as the primary contact, have been treated with kindnesss, patience and always made to feel as though we are their most important client. This is to say that they believe in not only meeting the client's expectations, but totally exceeding them. I recommend Smartwebs without reservation.