Makers Haven

Grant went to work and quickly diagnosed the issue with my laptop, a blown power supply IC. Walked me through the different possible options and helped me weigh the cost of repair. I love having such a knowledgeable, affordable laptop repair specialist in town. Highly recommend and will happily take my laptops in for future work.

Oct 18th. My daughter is at WSU and her laptop stopped charging. So, on a Friday night, from western Washington, I'm trying to find computer repair in Pullman as she needs her laptop for school, her battery is down to 20%, she has homework due, and we don't know what is wrong with the thing. I find Makers Haven, see that they have good reviews and send a text, on a Friday night at 9:30pm, thinking I'll hear back maybe on Monday. Not even close! Grant immediately replied and got right to helping me troubleshoot! He had some suspicions about the problem, explained the options, and let me know he'd be available Monday morning to look at my daughter's laptop. She brought it in first thing and he had her laptop up and running before 9am. As an "old" guy, I sometimes lament that customer service is not what it used to be. Well, it is alive and well at Makers Haven. Grant's responsiveness, quick repair, and fair price makes me wish I needed a new computer right now so I could buy it from him. And it gives me peace of mind to know anytime my daughter has computer problems, we'll know exactly who to call. Thank you Makers Haven!

I've used this service for a number of years, and am always amazed at the high quality of communication and service. Grant always communicates what is needed, and how to bring in my laptops so they need to be in the shop for a limited amount of time. He's so helpful and supportive and does GREAT WORK!!! A treasure here on the Palouse.

I would give a higher rating if I could. Grant does amazing work and is honest about everything. Had a very weird issue with my PC crashing and had to take it in to him multiple times. He was willing to explain everything he did to diagnose it and put in many hours to do so. He found the issue and was INCREDIBLY fair and reasonable with his pricing. A stand up guy running an amazing business.

This place is amazing! Grant responded at lightning speed when I messaged him about some laptop damages and he sent a direct link to the parts I needed to order and told me I could come in the next day so he could take a look at the laptop. After the evaluation, he informed me that he can get the repair done within a couple hours once the parts came in. He was incredibly friendly, helpful, and efficient! The price was reasonable, the damages were fixed, there's absolutely nothing I could complain about. If you're unsure about where to go to get your computer repaired, go see Grant!

Helped me diagnose and fix my computer within a day for a very responsible price. Highly recommend

Great shop for laptop repairs. Got mine fixed within a day. Owner was friendly and knowledgeable, replied promptly and offered advice and solutions. Will return.

I want to say, I haven't taken my item in yet, and I'll update this review when I do, but even just the phone consultation was the best service I have received from a computer repair shop. Grant was respectful, able to answer my questions, and confident in his ability to fix my Nintendo 2Ds. He also provided price quotes and his prices seem better than fair compared to competitors in the area. Reading through the other reviews I am excited to bring my business here, especially after the horrible experience I had with the last company I took my item to. I will update this review once my Ds is fixed.