Gigabeam Internet

I have had another company for internet for 10 years. In more recent years I have poor connection and spend so much time watching the white circle spin. I called to inquire on placement of the dish and the basically told me I was burnt.I decided to make the change to Gigabeam internet. My neighbor recommended them as her son had connection to the local branch. Let me tell you what, I beyond happy with the customer service provided by the office and techs, and so far the connection and download times have been 100% better! I am spending more a month but I willing to do that for the great service!

Worst service ever. Speed is good, when it works. It goes down often and sometimes it will be down for up to 10 hours. You call to get help and all you get is an answering machine. Multiple calls over 4 hours and nothing in return. They did not even call back the following day, I heard nothing for 2 weeks. However they are really fast to charge you a late charge if the payment in not in by midnight the morning the payment is due. Not late and they still charge a late charge. Do whatever you can to find someone else, worst service ever. Unreliable internet, total garbage.

I've had gigabeam for about 6 months never had a issue until this February they shut my service off after I paid my bill with no explanation at all. It took me three weeks to get ahold of them and talk to them they said there was an issue with my router so they turned me off. They said they'd no longer service my home because of this issue and will no longer be doing business with me refused to give me a refund for the month of February instead of sending someone out to help fix the problem they just dropped me. I would a 100% not recommend this internet company to anyone. They don't call customers back and they have terrible customer service.

We went from HughesNet @ $159/mo tho Gigabeam @ $89/mo...AND NO LIMITS...we're a few days in and we are still in aawwww of what we have and what we've missed out on! Lorraine (?) was easy to talk to, answered my questions, and great service was delivered! We are so happy.

I've had gigabeam for about 3 months, had problems and issues at first. I sent the company an email and had a phone call from a person not an automated phone system talking through my issues and problems. They came to my home helped me with my router and fixed my problem. Im having a few issues here and there but this company calls and checks up on my service to insure im recieving what i need and anwsering any and all questions i have. If you live somewhere in a "Deadzone" I'd recommend giving them a call

They are a great local company and they provide excellent quality Internet for significantly less than HughesNet. Anyone living in rural Yakima County that has the ability to switch from satellite to Gigabeam absolutely should.

ATTENTION!!!! To all Moxee and surrounding rural cities in the Yakima Valley, including downtown, your internet problems are now over. Gigabeam Internet has freed my family from super slow speeds that all of us rural residents have experienced all of these years. Let this locally owned and operated company set you up and dial in their signal, gone are the days of constant buffering. Schedule an on site evaluation right now. What do you have to lose?

Switched over about a year ago and have been very happy. The speeds have been consistent and what you pay for compared to the last company that I was with.