Platinum Systems

Platinum Systems has been an outstanding IT partner for United Way of Kenosha County. Their team is responsive, knowledgeable, and always willing to go the extra mile to support our needs. They offer high-quality service at fair and competitive prices, and we've consistently been impressed by their professionalism and reliability. Whether it's troubleshooting, system upgrades, or general tech support, we know we can count on them. Highly recommend Platinum Systems to any organization looking for dependable and trustworthy IT support!

We can't say enough great things about Platinum! They manage the IT for our church/school. They address any tickets on a timely manner, and go above and beyond to make sure they have solved any issues we have. They are always happy to answer any IT related questions that come up and work with us on upcoming needs that we may have. They are true partners, and I can't imagine not having them as part of our team. Thank you to everyone at Platinum for all you do! We appreciate you!

Logan was able to solve an issue that has been around for a long time. I just wasn't made aware of it until yesterday. He found some issues that were new to him and us but did the research and was able to get it resolved. I have a very happy shipping manager now! :) Thank you again!

The Platinum Team (especially Dean!) have been very responsive and helpful with our IT issues. Always professional, always quick to solve the problem and very easy to work with.

Kenosha Metal Products has been with Platinum Systems for about five years now. We transitioned from in-house IT support, to cloud based. Platinum has proven that location doesn't matter. They are on call 24/7 for critical issues, and just an email away for day to day questions and needs. There response time is great. The staff is friendly and very professional. It was a big deal for us to go with virtual IT support, but Platinum has made it simple. Great job Platinum Team!!

We have been a customer with Platinum IT since 2019 and recently switched over to their Managed IT Services. Our work environment has become not only more secure but also more efficient. We have less "reactive" tickets due to Platinum's pro-active approach. The service we have received gives me piece of mind at work. From Shawn to Sean, Bill to Danny -to all of the service techs I have worked with in the last several months, Thank you!

We have been a managed services customer for many years. As a company too small to employ on-site IT staff, our ability to have timely access to quality technical support available directly at the individual user level is priceless and time saving, allowing us to focus on what we do, not what we shouldn't be. IT system planning, system security and project deployment have all been tasks confidently handled by competent engineers and staff.

David was extremely knowledgeable and patient with me. He was able to fix the problem I was having with my computer very quickly, and he never made me feel rushed. David took his time and made sure I understood everything that was going on. I really enjoyed working with David.